Job Description

Join us as a Client Manager and help build strong, lasting relationships. You'll be the key connection between our clients and the service that keeps them coming back.

Why join us

WorkNest, part of the wider Governance, Risk and Compliance (GRC) division owned by Axiom GRC, is expanding fast. Our group includes experts in Employment Law, HR, Health & Safety, Cybersecurity, ISO, and Compliance - powered by pragmatic advice and cutting-edge technology. Recent acquisitions like Bulletproof, Pentest People, IMSM and Wirehouse have accelerated our growth across UK and global markets, and we're now aiming for 250m in revenue with >25% CAGR through a mix of organic growth and strategic acquisitions.


We're now looking for an ambitious and commercially minded individual to join the Commercial Team as a Client Manager. In this role, you'll manage and grow a portfolio of approximately 300 clients, with a collective contract value of approximately 5 million, each paying up to 5k per annum in fees.

What We Offer

Salary

: 28,000

per annum plus up to

42,000 OTE

Great benefits Achievable commission targets Great opportunity to develop your skills in a client facing role

Hybrid working

: 2 days in Chester office Supportive team culture and opportunities for learning

What we're looking for

You'll be passionate about building lasting relationships and delivering service that truly makes a difference. As a Client Manager, you'll be at the heart of what we do, connecting with our clients regularly, solving problems before they arise, and making sure renewals happen smoothly and on time.


You'll become a trusted partner to your clients, spotting opportunities to make their experience even better by recommending additional services that truly add value. Using Salesforce, you'll stay on top of every interaction and contract milestone, keeping things moving and clients smiling.


Working collaboratively with teams across the business, you'll ensure our clients always feel heard, supported, and delighted, so they choose to stay with us year after year. You'll help drive business growth too, by responding to inbound enquiries, generating your own upsell and cross-sell opportunities, and leveraging our Stronger Together referrals.

About You

We're looking for someone with at least 5 years of experience in a client-centric role. You'll have commercial awareness and the ability to manage renewal and new business proposals through successful conclusions. You'll bring a strong understanding of the WorkNest delivery model and organisation systems and processes, and experience working with Salesforce.


Most importantly, you'll be someone who thrives in a collaborative, fast paced and at times challenging environment, working in a way that reflects our values while continuously driving business success forward.

Up for the challenge?

If you share our values - Integrity, Excellence, Teamwork, and Inclusion, click the 'apply now' button to send us your CV and covering letter outlining how you meet the role criteria.


WorkNest is committed to promoting inclusion and diversity in all we do. If you need adjustments to support your application, please contact our Talent and Recruitment team.

Discover what makes us a great place to work:

Watch our Culture Video

Closing date:

06 September 2025. Please note: Applications will be reviewed on an ongoing basis. We may look to close the advert early, so please don't delay in submitting an application.