30 Churchill Place, E14 5RE. London, United Kingdom
Interested?
Contact our recruiter Volha for more details
Position Overview
Vention is a global engineering partner to tech leaders and fast-growing startups, combining 20+ years of product development expertise with an AI-first approach and a reputation for reliable delivery.
With offices across New York, London, and Europe - and a revenue target of $250M - we're scaling fast. Now we're looking for an exceptional Client Partner to deepen and grow some of our most strategic relationships across the UK and Europe.
What You'll DoLead and expand a portfolio of 10-15 accounts, with full ownership over relationship strategy and growth
Identify upsell, cross-sell, and whitespace opportunities to scale account value and client outcomes
Serve as a trusted advisor to C-level stakeholders, mapping their goals to actionable product and engineering solutions
Build and execute strategic account plans informed by data, insights, and market trends
Lead QBRs and executive engagements that deepen relationships and unlock new initiatives
Proactively mitigate risk, manage escalations, and maintain high client satisfaction
Partner closely with Sales, Delivery, and Talent to ensure flawless execution and retention
Monitor KPIs and report on account health to internal stakeholders and leadership
Stay on the pulse of innovation - bringing insights on AI, GenAI, and product acceleration to every conversation
What We're Looking For5+ years in enterprise account management, client services, or customer success in custom software development or IT consulting
Experience managing 10M+ portfolios and navigating senior stakeholder relationships
Demonstrated success growing key accounts via upselling, cross-selling, and delivering long-term value
Expert in customer experience, relationship building, and account expansion strategy
Strong understanding of the full software development lifecycle and delivery methodologies
Data-driven, with the ability to extract insights from metrics and act accordingly
Highly autonomous and proactive -- you own outcomes, not just activities
Nice To Have:
Technical literacy or experience in product/engineering environments
What We OfferOTE 180K-250K+ (Base + Performance Bonus)
100/month wellness allowance (gym, fitness, mental health)
Private health insurance
4% employer pension contribution
26 days annual leave + paid winter break
Statutory parental leave
WeWork membership with global access
Career coaching, growth paths, and mentorship in a high-performance culture
Diversity, Equity & Inclusion
Vention is an equal-opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment decisions are based on qualifications and business needs.
Why Vention?Accelerate your career at the intersection of AI, product, and high-growth startups
Design and build processes from scratch, helping founders deliver the next generation of transformative tech
* Join a team that values excellence, clarity, speed, and humanity - think bigger, sell smarter, grow faster
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