At Raccoon.co.uk, we specialise in vehicle-based promotions, event branding, and large-format printing. Our award-winning work spans vehicle wrapping, promotional vehicle hire via www.promohire.co.uk, and on-demand print production through www.raccoon.store. We create bespoke vehicle modifications and branding solutions for high-profile campaigns and events.
This role combines client account management and hands-on project management to deliver unique, time-sensitive projects for the live events industry.
Your Role:
As a Project and Account Manager, you will be the key liaison between our clients and internal teams, managing the full lifecycle of live event and promotional vehicle projects. From managing initial handovers from sales to coordinating design, production, and delivery, you'll ensure every project runs smoothly, on time, and on budget.
Key Responsibilities
Serve as the primary point of contact for clients after project handover from sales.
Plan, coordinate, and manage multiple time-sensitive projects, ensuring deadlines and budgets are met.
Collaborate with design, production, and sales teams to align deliverables with client expectations.
Create and manage quotes, orders, and project timelines using CRM and project management tools.
Liaise with external suppliers to source and obtain materials and services as needed.
Ensure seamless communication between clients and internal teams throughout the project lifecycle.
Monitor project progress, troubleshoot issues, and adapt plans to meet challenges effectively.
Manage client accounts, ensuring repeat business by delivering exceptional customer service.
About You:
We're seeking a proactive and adaptable professional with experience in account management, project management, or the live events industry.
Essential Skills and Experience:
Proven experience in project management or account management within a fast-paced environment.
Excellent organisational skills and the ability to manage multiple projects simultaneously.
Strong written and verbal communication.
Proficiency in CRM and project management tools (Hubspot, ClickUp preferred).
A problem-solving mindset and the ability to adapt quickly to changing circumstances.
IT skills, with intermediate proficiency in Microsoft Office (Word, Excel, Outlook).
Desirable Experience:
Familiarity with the live events, creative, or promotional industries.
Experience with vehicle branding, modifications, or custom builds.
Knowledge of CAD software or graphic design tools is a bonus.
What You'll Bring to the Team
Confidence and assertiveness when dealing with clients and stakeholders.
Attention to detail and a passion for delivering high-quality results.
A collaborative approach and the ability to liaise across departments.
A self-starter attitude with a desire to grow your skills and career.
An interest in vehicles, design, and the live events industry.
Why Join Us?
Work on exciting and varied projects for high-profile clients and events.
Be part of a supportive, collaborative, and dynamic team.
Opportunities for professional growth and development within a fast-growing company.
Comprehensive product and process training provided.
About Promohire
Promohire, a division of Raccoon.co.uk, is the UK's leading provider of promotional vehicles for short and medium-term hire. We combine creative branding with operational logistics to deliver impactful marketing campaigns.
Ready to Apply?
If this sounds like the perfect role for you, we'd love to hear from you! Please submit your CV and a cover letter explaining why you're a great fit for this role.
Job Types: Full-time, Permanent, Graduate
Pay: 34,000.00-38,000.00 per year
Additional pay:
Commission pay
Performance bonus
Benefits:
Casual dress
Company events
Company pension
Free parking
On-site parking
Work from home
Schedule:
Monday to Friday
Education:
A-Level or equivalent (required)
Experience:
Project management: 2 years (required)
Account management: 2 years (required)
Work Location: Hybrid remote in Kent TN8 5EA