Job Description

Client Relations Coordinator - Join the Kinley Sales Team

Hybrid | East Sussex | 25,000-35,000 (Full-time or Part-time, Permanent)

Are you an organised, relationship-driven individual with a passion for delivering exceptional service? If so, we'd love to hear from you!

An exciting opportunity has arisen for a

Client Relations Coordinator

to join our friendly and fast-paced

Sales team

at

Kinley

-- a rapidly growing, family-owned business providing innovative landscape edging solutions across commercial projects in the UK and beyond.

Visit www.kinley.co.uk to see the exciting projects we've been part of.

About the Role:

Working within our

Business Development

team, you'll be at the heart of building meaningful connections with architects, designers, and key decision-makers. From coordinating CPD sessions and sample mock-ups to managing CRM data and supporting event invites -- your work will help create a strong pipeline of appointments for our sales and specification teams.

This is a dynamic role, perfect for someone who enjoys varied tasks, thrives in a collaborative environment, and is passionate about client engagement.

What You'll Be Doing:

Proactively identify and contact new prospects (particularly in architecture and design) via email, phone, LinkedIn, and other channels Schedule CPD presentations and training sessions, coordinating all logistics with internal teams Organise in-person and virtual appointments for product samples and design reviews Manage event attendance, ensure invitations are sent to key clients, and follow-up meetings are arranged Keep CRM records up to date with contact details, meeting notes, and outcomes Collaborate with sales and marketing teams to prioritise key accounts and follow up on campaigns Build strong relationships with gatekeepers and specifiers Convert leads into meetings through prompt follow-up on marketing campaigns Monitor performance against KPIs such as booked meetings, new contacts, and lead conversions

What We're Looking For:

Proactive and results-driven, with strong task and time management skills A keen eye for detail and a high level of accuracy Friendly, personable, and a great team player Comfortable managing shifting priorities in a dynamic environment A natural communicator with a confident and professional telephone manner Aligned with Kinley's core values:

Humble, Hungry, Smart, Aligned, Trustworthy

Person Specification:

Previous experience in a similar role is desirable but not essential Strong admin skills and confident using CRM systems Excellent written and spoken English Computer literate and comfortable learning new systems A valid

UK driving licence

is required due to our Head Office location

Working Pattern & Flexibility:

Full-time or part-time (minimum 20 hours per week) Hybrid working:

2-3 days from home

, with at least

2 days in the office

per week

Benefits:

Competitive salary:

25,000-35,000 (pro-rata for part-time)

Additional leave Flexible working hours On-site parking Company events Sick pay Referral programme Supportive, team-oriented culture

Still interested?

We'd love to hear from you. Apply today and help us shape the future of commercial landscape design.

Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

Additional leave Company events On-site parking Referral programme Sick pay
Experience:

Outbound calling: 1 year (required)
Licence/Certification:

UK driving licence & own transport due to location (required)
Work Location: In person