Job Description

Are you passionate about Customer Service?

Are you ready to embark on a rewarding career?

Then Quote Me Today could be the company for you!

We're looking for a Client Relationship Executive to start as soon as possible.

Salary: 24,851 pa

Who are we?

Quote Me Today is a fast-growing, award-winning commercial insurance broker based between Canterbury and Thanet. It provides tailored insurance solutions to customers and businesses throughout the UK and has recently achieved recognition in Insurance Business UK's Top 15 fastest-growing brokerages.

What does the role of a Client Relationship Executive look like?

In this integral role, you will be working full time- 37.5 hours a week (Monday- Friday 9-5.30 with 1 hour unpaid break), dealing with customers and Insurers via phone and email.

Discussing payment options/plans and monitoring them for the duration Communicating with insures Requesting documentation from policy holders General chasing of outstanding balances Accurately and efficiently processing work through internal and external systems. Dealing with customer queries Collection of payments Passing debt process with appointed Debt collectors Main focus will be creating and sending out welcome packs to clients

What skills are we looking for?

Previous experience in an admin role or similar is essential. This job-role requires talking to customers and insurers, so you'll need to be comfortable with phone and email communication. Full training and support will be given.

What's in it for you?

A competitive starting salary Hybrid working opportunities 25 days holiday plus bank holidays On-site training programme Rewards and recognition Great team atmosphere Free on-site parking
Ready to apply? Then don't delay - we look forward to hearing from you. Take advantage of this opportunity to join a dynamic financial services company that, over the last five years, has grown at an exponential rate.

Established in 2006, Quote Me Today aims to become a leader in insurance solutions to personal and commercial sectors. Quote Me Today employees are its number-one asset. It works incredibly hard to ensure that all staff feel welcome and supported in their role. Most importantly, we are proud to provide foundations for progression within the company.

Come and join us in a fun, fast-paced, and vibrant workplace.

Job Type: Full-time

Pay: 24,851.23 per year

Benefits:

Casual dress Company events Company pension Free parking Work from home
Experience:

customer service: 1 year (required)
Work Location: In person