Client Relationship Manager - Full time 37.5 hours per week
Based at our Carlisle office
Who are we?
Lamont Pridmore are an award winning Chartered Accountant, Tax and Business advisors, who recognise that their people are their greatest asset.
What are we looking for?
We have an excellent opportunity for a partially, fully qualified or qualified by experience Accountant within our Accountancy Practice in Carlisle.
The right candidate will make a positive and proactive contribution to the team achieving the annual business plan by maintaining and developing client-business relationships and providing a consistently high-quality service to clients through efficient and timely completion of compliance and business-related advisory services to all our clients
Duties includes:
Display commercial awareness, identifying opportunities for additional fees from or services from clients and taking advantage of networking opportunities that could engage new clients
To be effective in all aspects of accountancy work, completing and delivering a finished job within agreed timescales and budgets
Deliver consistent high-quality proactive client services, ensuring that a positive day to day client relationship is maintained
Ensure client satisfaction at all times, resolving outstanding issues in a timely manner
Collaborative working with the Managing Director to set up and operate systems and procedures to ensure best and most efficient practice and help develop the business
Proficient in computer-based accounts preparation software, relevant software used by clients and be efficient in analysing the reports generated by these systems
Plan, prepare and review financial accounts, and present a completed and well documented file within agreed timescales and budgets
Prepare monthly/quarterly/half-yearly management information reports and advise clients on ways to improve their profitability or cash flow, be performing competitor analysis, pricing reviews, preparing dash boards, spotlight or Profitcents reports
Highlight and discuss barriers to work being undertaken within budget or opportunities for generating income
Resolve queries directly with the client prior to discussion with Client Portfolio Manager/Managing Director/Partner in advance of client meeting
Practice Accountant Position Requirements
Have proven experience of working in a practice environment.
Experience in managing a portfolio of clients.
Excellent written and verbal communication skills.
Experience of using cloud-based accounting software packages, such as Sage, Xero and QuickBooks.
Be able to sometimes work in a pressured environment without compromising client service.
What we offer:
A great place to work.
Competitive salary plus bonus.
Pension.
Cycle to work scheme.
Free on-site parking.
32 days holidays plus extra holiday purchase scheme.
Social event through the year.
Job Type: Full-time
Benefits:
On-site parking
Work Location: In person
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