Client Relationship Manager

Newry, NIR, GB, United Kingdom

Job Description

About Morgan Fuels



Morgan Fuels is a market leader in fuel and fleet services, providing a full suite of mobility solutions to commercial transport operators across Ireland, the UK, and mainland Europe. Our offerings include:

Multi-network

Fuel Cards

Bulk Fuel Delivery

Vehicle Telematics

Road Tolls

& Toll Boxes

Ferry Bookings

for Freight Transport

VAT Reclaim Services

Breakdown Assistance


We help fleet operators simplify operations, manage costs, and stay on the move.

About the Role:



We are seeking a dynamic and results-driven

Client Relationship Manager

to join our commercial team. This is a hybrid role that combines account management, consultative sales, and business development. You'll manage a portfolio of B2B clients and promote our full range of mobility solutions.

You will be the key point of contact for your clients, ensuring service excellence, account growth, and long-term customer satisfaction.

Key Responsibilities:



Account Management & Client Retention

Serve as the primary contact for your client portfolio across Ireland, the UK, and Europe. Conduct regular account reviews and build lasting business relationships. Understand client operations to offer tailored solutions.
Sales & Business Development

Promote and sell our full suite of services: UK & European Fuel Cards Vehicle Telematics Toll Box Solutions Freight Ferry Crossings VAT Reclaim Services Roadside Assistance Identify upselling and cross-selling opportunities. Drive growth through client retention and new business acquisition. Achieve and exceed sales and retention targets.
Onboarding & Support

Guide new clients through onboarding, training, and portal access. Deliver ongoing support and product education to ensure optimal usage.
Reporting & Analysis

Monitor account activity, fuel usage, and service adoption. Analyze trends, identify risks, and propose performance improvement strategies. Work cross-functionally with credit control, customer service, and technical teams.

What You Bring



Strong interpersonal and communication skills. Confidence presenting to senior decision-makers. A consultative, client-first approach. Target-driven mindset with excellent organisational skills. Analytical and reporting proficiency (Excel, CRM systems, dashboards). Full clean driving licence (some travel required).

Desirable:



Experience with international fuel card or toll solutions. Knowledge of VAT reclaim and transport logistics. Background in fleet management, logistics, or mobility solutions.

Why Morgan Fuels?



We are proud to offer a supportive and rewarding work environment with real opportunities for growth. Here's what you can expect:

Competitive salary

+ performance-based bonus Comprehensive

training & ongoing development

Work with a well-established, fast-growing

European brand

Join a collaborative, customer-focused team 30 days total annual leave (incl. Public Holidays) Additional leave after 1 year (up to +5 days)

Private medical insurance

(including dental & optician cover) after 12 months - for you & your spouse

Death in Service Benefit

Free PureGym membership

Early finish on Fridays!


Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Benefits:

Cycle to work scheme Gym membership On-site parking Private medical insurance
Ability to commute/relocate:

Newry BT35 8RL: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD4034325
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Newry, NIR, GB, United Kingdom
  • Education
    Not mentioned