Job Description

We're hiring at AshdownJones!

As a key person in our team, you will have experience of putting clients' happiness at the forefront of everything you do.

You'll be

cool as a cucumber

in a crisis, but

passionate

and

enthusiastic

about client (and team) wins and successes.

You're a

mindreader

when needed, often will have done something before anyone's noticed it was needed.

You need to be someone who

loves talking to people

and must be a

ninja listener.

With a muck-in, can-do, get-it-done mentality. You're

fun to be around

and make a great cup of tea!

If this is of interest, keep reading...

Client delight is at the heart of what we do here at AshdownJones and it has a central part to play in driving our business forward.

We're committed to developing and implementing the best customer experience the estatea agency industry has ever seen; whether it's a new brochure design, a brand-new lifestyle photography idea or something completely different like our lifestyle movies.

We'd love to find someone who's passionate about delivering client-driven innovation and turning exciting service concepts into a reality and making the experience of buying and selling a home a pleasure.

What you'll be doing:

You'll be working at our flagship Windermere offices and overseeing property marketing projects, ensuring a successful outcome for all our clients, and navigating any potential challenges along the way.

Helping our clients move on with their lives is exciting and empowering, and you need to have the resilience to overcome significant challenges and hurdles along the journey. Managing the home sales through the entire start to finish (and beyond) process, includes to:

- Building great relationships with our clients

- Styling homes and making them look fabulous!

- Presenting our beautiful homes to potential buyers on viewings

- Arranging as well as attending various marketing appointments

- Supporting our senior sales manager with the management of a small but highly enthusiastic and driven team

- Liaising with marketing contractors and suppliers

- Administration, answering phone calls, replying to emails

- Always ensuring world class communication at every touchpoint

- Negotiating on sales and overcoming any potential challenges

- Promoting the company on various social media platforms

- And lots more!

We'd love to find someone who has a flare for creativity and experience in delivering world-class customer service, but we don't expect you to have industry experience. Instead, we prefer to hire from other areas and disciplines, so we can learn and grow outside our industry.

You will not only have a positive 'can do' approach, but a 'will-do' determination. You'll need to be talented at juggling lots of different tasks and working out the best way to overcome challenges as well as being great at working with people.

Training is provided and

no experience

in the industry is required, just a fantastic and highly positive attitude!

Skills

you will Ideally have:

a track record of delivering exceptional customer service the ability to build great relationships some leadership skills so that you can help motivate, support and lead the team a passionate attention to detail to create beautiful, bespoke marketing materials problem-solving skills and the ability to work collaboratively are key in order to find solutions for complex challenges that may arise the ability to pull together information and opinions from different sources, make decisions and form clear, confident recommendations

What you'll get from the role:

an opportunity to be part of an innovative and exciting market disruptor with huge growth plans chance to help shape the future direction of AshdownJones be at the cutting edge of the business, giving you the best view of how the business operates a role that's varied and challenging; no day is the same the excitement of bringing marketing projects to life an opportunity to develop your management and client relationship skills.
In return for everything you can bring, we can offer you an exciting, challenging role in a fast-growing and dynamic business.

Just some of the AJ perks:

Monthly team events Annual team holiday Employment anniversary vouchers Workplace pension scheme

A people-first company ethos

If you think you've got everything we're looking for (and then some) we'd love to hear from you.

This is a permanent, full-time position located at our beautiful offices just on the outskirts of Windermere, with normal working hours being Monday to Friday 9:00 am - 5:00 pm, with some flexibility and weekend cover being required.

Please note that we are only interviewing local candidates who live within a 30-minute drive from the office, and you must be a car owner/driver.

Job Type: Full-time

Pay: 30,000.00 per year

Benefits:

Company events Company pension
Work Location: In person

Reference ID: Client Relationship Manager