Job Description

We're Seller Presto - one of the UK's few specialist agencies dedicated

exclusively to growing brands on Amazon

. From Sponsored Ads to full-funnel strategy, we help clients scale across Europe, North America, and beyond.

Due to rapid demand and our reputation for delivering results, we're now looking to hire a

driven, commercially-minded Client Success Manager

to join our growing team.

The Role

You'll take ownership of a portfolio of clients, leading the strategy, communication, and performance of their Amazon Seller accounts while building strong, long-lasting client relationships.

Your key responsibilities:

Act as the main point of contact for your clients, updating them on performance, trends, and opportunities Deliver exceptional written and verbal communication, always proactive, clear, and solution-oriented Provide regular reporting, analysis, and actionable recommendations using Amazon tools Collaborate with internal teams to implement creative, copy, and content changes Conduct strategy calls and onboard new clients Spot retention risks, identify upsell opportunities, and help grow client accounts

Who We're Looking For

2+ years' experience

managing client relationships or PPC campaigns (Amazon, Google, or similar platforms)

Exceptional communication skills,

both written and verbal, with a proactive approach to keeping clients informed

Strong time management and organisational ability

, comfortable juggling multiple accounts and priorities

Understanding of Amazon,

competent enough to speak the language and handle client issues confidently

Commercial understanding,

able to identify opportunities to upsell and grow client accounts strategically

Friendly and team-oriented,

enjoys working collaboratively in the office (3-4 days per week)

Genuine interest in the industry,

curious, eager to learn, and passionate about Amazon and advertising

Why Join Us?

Be part of a fast-growing agency with ambitious plans Hands-on mentorship from the MD and exposure to strategy from day one Rare opportunity to build niche Amazon skills that are in high demand (and low supply!) Supportive team, relaxed environment, no micro-management

Perks & Benefits

Salary:

30,000-40,000

depending on experience 25 days holiday + bank holidays (increasing with service) Pension scheme Flexible hours &

hybrid working

(3-4 days in office optional) Casual dress, team lunches, and company socials Training budget and CPD opportunities Bonus for introducing new clients Free on-site parking and great public transport access

Based in the heart of Middlesbrough

Enjoy our modern, high-spec offices at Boho 5, just minutes from the town centre, with parking and direct links to the A66.

Ready to take your next step in performance marketing, with a specialist Amazon agency that values autonomy, results, and relationships?

Job Types: Full-time, Part-time

Pay: 30,000.00-40,000.00 per year

Benefits:

Canteen Casual dress Company events Company pension Flexitime Free parking On-site parking Referral programme Sick pay Transport links Work from home
Ability to commute/relocate:

Middlesbrough TS2 1NY: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Can you give me an example of a sponsored product or advert you've seen on Amazon. What stood out to you about it, did it prompt you to take an action? E.g., click through and/or purchase? If so, why? What's your motivation for looking into a new role? What types of products or brands do you find most interesting, and why?
(We're looking for people who have a genuine interest in products, whether that's consumer goods, tech, fashion, homeware, or anything else.)

Work Location: Hybrid remote in Middlesbrough TS2 1NY