Job Description

Are you looking for a growing company who will invest in your professional development?



Are you eager to build critical skills in Technology, Customer Success, and Search Engine Optimisation?

Does working with THE largest global brands excite you?



Then you should consider joining our team at seoClarity.





seoClarity is the technology leader in Search Engine Optimisation (SEO) marketing analytics, and our technology platform and services help the world's best and biggest brands optimise their website content so they can be found online and connect to their customers.



As a

Client Success Associate

(CSA), you'll start the exciting journey of learning what it takes to succeed in a fast-paced SaaS company. This entry level position is the perfect opportunity for recent graduates looking for their first professional role in technology, or professionals looking to get into the exciting world of Customer Success. You'll be shadowing and supporting Client Success Managers as they work to onboard, train and consult the world's largest brands in their Search Experience Optimisation efforts using our industry-leading Enterprise platform, seoClarity. The exposure you gain will help prepare you for managing and growing your personal portfolio of clients as a Client Success Manager.

A day in the life:

Learn about our company, our customers, our product and our culture through a robust schedule of in-person, on-demand and company-wide training Shadow our Technical Services, Product, Marketing, Sales and Professional Services teams to learn every angle of our holistic approach Grow a deep understanding of our Customer Journey, each milestone and the intended Client Outcomes every step of the way Attend live client calls, user training and platform demo's to learn our five-star approach to customer success Participate in weekly presentation sessions with peers and management for ongoing constructive feedback and soft-skill development Flex your marketing skills by contributing to our company blog, helping with industry research, and working to nurture critical client relationships through email campaign management and survey creation Become an Excel and Google Analytics expert through custom data projects, supporting some of our largest enterprise customers Build your project management, time management and administrative organisation skills by using a handful of platforms to document and maintain critical customer activity

To Be Successful in this Role, you'll need to be:

Focused on Learning, Observing and Applying skills to achieve Results Organised and great at Execution Committed to learning about online marketing and Search Engine behavior Analytically Motivated Collaborative; Committed to Winning, Losing, and Learning as a Team Trustworthy and Dependable


Requirements

Bachelors degree preferred Excellent Communication Skills; written and verbal Experienced in Microsoft Office Suite, advanced in Excel Comfortable presenting in front of an audience


Benefits

Health Insurance with Vitality Pension Contributions Maternity and Paternity Time Off Paid Time-Off Paid Holidays Hybrid Schedule Company Provided Trips to Chicago, IL USA for All Hands Meetings Happiness Committee Events

Diversity, Equity, and Inclusion

At seoClarity, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts, and perspectives lead to more creative problem-solving, better outcomes and a stronger organisation. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share in this commitment to fostering an environment that supports, inspires, and respects all individuals. We seek to recruit, develop, and retain the most talented individuals from all social classes, who also share our beliefs.

At seoClarity, employment is based solely on an individual's merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.

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Job Information


Date Opened


08/21/2025
Job Type


Full time
Industry


Marketing
Work Experience


1-3 years
City


London
State/Province


Surrey
Country


United Kingdom
Zip/Postal Code


EC1A