Job Description

Join Ashtons Legal as a Residential Conveyancing Client Support Co-Ordinator

Are you passionate about delivering exceptional client service? Do you thrive in a fast-paced, professional environment? Ashtons Legal LLP, a growing and innovative law firm in the East of England, is looking for a friendly, organised and proactive individual to join our Residential Conveyancing team.

What You'll Do:

Whilst not an exhaustive list, you can expect to:


Be the first point of contact for clients, handling enquiries via phone and web. Manage client onboarding, including ID verification, Anti-Money Laundering checks, and Source of Funds reviews. Coordinate new referrals, open client files, and ensure compliance with legal obligations. Provide administrative support, schedule appointments, and maintain accurate client records. Collaborate with fee earners to plan workloads and ensure smooth matter progression. Support the team with file closing, document requests, and holiday/sickness cover.

What We're Looking For:

Excellent communication and problem-solving skills. Strong organisational abilities and attention to detail. Proficiency in Microsoft Office and experience with Case Management Systems (e.g., Peppermint). A positive, professional attitude with the ability to adapt to client needs. Ideally, three years' experience in a similar role or environment.

Why Join Us?

At Ashtons Legal, we pride ourselves on our friendly and supportive culture, flexible rewards, and commitment to professional development. You'll work alongside a team of experts dedicated to providing outstanding legal advice while embracing innovation and growth.

Working Hours:

Monday to Friday, 9:00 am to 5:00 pm (flexible options available). You'll need to attend an Ashtons office for a minimum period, subject to contracted hours.


If you'd like a full job description - please email recruitment@ashtonslegal.co.uk