Job Description

Client Support Executive

About the Role

As a Client Support Executive you'll play a key role in supporting multiple clients with their day-to-day business and administrative needs. From managing communications and coordinating tasks to keeping projects on track, you'll be the go-to person ensuring clients feel supported, informed, and valued.

A number of our clients live with chronic health conditions, disabilities, or are neurodivergent. Because of this, we are looking for someone with relevant experience - either professionally or through lived experience - who understands the importance of empathy, flexibility, and clear communication.

This role is perfect for someone who's organised, people-focused, and enjoys variety in their work. No two days are the same, and you'll have the opportunity to build strong, lasting relationships while helping businesses run smoothly.

Key Responsibilities

Act as the first point of contact for client queries, providing timely and professional support. Manage diaries, schedules, and administrative tasks across multiple clients. Coordinate projects, meetings, and follow-ups to ensure deadlines are met. Prepare documents, reports, and presentations as required. Assist with business operations tasks such as invoicing, data entry, and record-keeping. Maintain strong relationships by understanding client needs and proactively offering support. Collaborate with internal teams or external partners to deliver seamless service. Work with sensitivity and respect when supporting clients with health conditions, disabilities, or neurodiversity.

Skills & Experience

Previous experience in an administrative, business support, or client-facing role - essential Experience (professional or lived) of working with or supporting people with chronic health conditions, disabilities, or neurodiversity - essential. Excellent organisational skills with the ability to juggle multiple priorities. Strong written and verbal communication skills. Comfortable using digital tools (e.g. Microsoft Office, Google Workspace, project management platforms). Proactive, resourceful, and able to work independently with minimal supervision. A team player with a client-focused, empathetic attitude.

What We Offer

A varied and engaging role supporting a diverse range of clients. Opportunity to grow within a supportive and inclusive team. The chance to make a real impact in helping businesses - and people - thrive.
Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: No less than 25 per week

Application question(s):

Do you have experience of chronic illness/disabilities/neurodivergent individuals either through professional work or lived experience.
Experience:

Administrative: 1 year (required)
Work Location: In person