Clinic Coordinator / Customer Service Advisor (medical Aesthetics)

Hitchin, ENG, GB, United Kingdom

Job Description

Award-Winning Hair & Skin Clinic | 5-Star Rated | Rapidly Growing



We're looking for a

part- time

Clinic Coordinator

to join our

award-winning medical aesthetics clinic

, renowned for delivering exceptional results and luxury patient care.
This is a

dual role

that combines

front-of-house administration

with

hands-on clinical support

-- ideal for someone who's highly organised, personable, and eager to grow in the aesthetics field.

As our Clinic Coordinator, you'll be at the heart of everything we do -- ensuring the clinic runs smoothly, clients feel valued from the moment they enquire, and our doctors have everything they need to deliver outstanding care.

What You'll Be Doing



Front-of-House & Administrative Excellence



Owning the

entire client journey

, ensuring a seamless, luxury experience from first contact to follow-up. Delivering

5-star customer service

every single time. Managing

appointment scheduling

, doctor diaries, and staff rotas for a smooth clinic flow. Maximising clinic revenue through effective client communication.

Clinical Support (

Full Training Provided)

Assist

doctors and specialists

during treatments, preparing equipment and ensuring patient comfort. Maintain

sterile, organised treatment areas

and uphold CQC and clinic protocols. Provide

aftercare guidance

and follow-up support to ensure optimal client satisfaction.

Salary

: 26,100 - 28,188 per year (full-time equivalent)

Hours

: 16-20 hours per week (

3 weekdays and 2 Saturdays per month

) A

stylish, professional work environment

Supportive and

friendly team culture

Continuous

training and career development opportunities

Complimentary and discounted treatments


What We're Looking For



Warm, professional, client-focused personality Excellent communication and organisational skills Strong time management and attention to detail Comfortable using Microsoft Office and clinic software Enthusiastic, proactive, and able to multitask

Desirable:



Experience in customer service, sales, or clinic administration Interest in skincare, aesthetics, or healthcare environments

Ready to Make a Difference?



If you're looking to grow your career in a vibrant, purpose-driven clinic where your contribution truly matters, we want to hear from you.

Apply now

and help us continue to deliver life-changing results for our amazing clients.

Job Types: Part-time, Permanent

Pay: 26,100.00-28,188.00 per year

Benefits:

Company events Company pension Employee discount Referral programme
Ability to commute/relocate:

Hitchin: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have experience working in a clinic, salon, dental, or other healthcare setting?
Experience:

Customer service: 1 year (required)
Work Location: In person

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Job Detail

  • Job Id
    JD4066714
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Part Time
  • Job Location
    Hitchin, ENG, GB, United Kingdom
  • Education
    Not mentioned