Job Description

We have an exciting opportunity available for a Clinic Team Leader to join us on a full-time basis in Truro!

As Clinic Team Leader, you will lead the efficient and effective running of our Truro Dental Education Facility, overseeing clinical activity as well as the management of clinical and administrative staff. This role will require you to be the CQC Registered Manager for the Truro Dental Education Facility, as well as a GDC Registered Dental Nurse.

Our Clinic Team Leader position has a salary range of 33,072 - 37,232. Salaries are pro rata for staff working less than full time (37.5 hours per week).

Peninsula Dental Social Enterprise (PDSE) is an award winning Community Interest Company that provides NHS treatment and outreach services to local communities in Devon and Cornwall. As a social enterprise we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs. We work closely with the University of Plymouth's Peninsula Dental School to support the clinical education of its dental healthcare students.

This post is subject to receipt of clearance from the Disclosure & Barring Service.

This role includes:

A salary range of 31,985 - 36,008.

6.6 weeks holiday entitlement (pro rata), increasing after 5 years' service. Payment for holiday is included within the annual salary. We also offer a holiday purchase scheme where you can buy up to two additional weeks holiday each year.

Support with your learning and development, including access to online CPD platforms plus additional CPD at our two company Away Days each year. Our Learning & Development Framework may also inspire you to consider further career development such as leadership training or further clinical opportunities.

Access to the Scottish Widows Pension Scheme with generous employer contributions.

Free uniform and funded indemnity insurance.

Opportunity to claim back professional registration fees (pro rata)

Parking available within walking distance of the Practice

Support for your wellbeing, including access to our Employee Assistance Programme, as well as our new Health Plan where you can claim money back towards certain health expenses, and access gym discounts and more.

Access to our Cycle to Work Scheme which operates via salary sacrifice

Opportunities to share your skills, knowledge, and experience to help shape the future of dentistry

Opportunities to contribute to company development through our dedicated 'team talk' channels

To be considered for this opportunity, you must be a qualified Dental Nurse registered with the General Dental Council.

If you wish to find out more about this opportunity, or if you would like to apply, please contact PDSE-recruitment@plymouth.ac.uk. A CV will be required to support your application.

Role summary:

The role holder will lead the efficient and effective running of the Dental Education Facility (DEF), clinical activity and line management of clinical and support staff. They will be the CQC registered manager for their facility.

Key accountabilities:

Operational management of the clinical floor and supporting services

Line management of staff to achieve an innovative, motivational and high performing working environment to best deliver services to patients and students. Includes conducting appraisals, managing performance, managing attendance, conduct etc.

Assisting in recruitment and development of relevant staff groups

Liaison with PDSE managers, clinic staff, academic staff and students to maximise the efficiency of the clinics

Ensure all activities are undertaken in compliance with Equality and Diversity regulations for staff, students and patients

Ensure all governance procedures are in place and are adhered to

Plan and lead events such as student induction

Support and facilitate the work of the Dental Outreach Team and the Dental Nurse Training programme

Work with the Central Clinical Governance Team and other PDSE staff to plan and manage DEF operations

Work with other DEF staff to ensure appropriate levels of consistency of operational delivery

Create an innovative, motivational and high performing working environment to best deliver services to patients and students

Ensuring that all team members are accountable for their own clinical actions and understand the impact of their work on patients and student

Ensure the working environment is safe for all employees, students and visitors to the DEF

Measures of success:

Successful outcomes to items listed in key accountabilities and other delegated tasks

Meets Key Performance Indicators

Positive feedback (staff, patients and students)

Meets deadlines

Manages competing demands

Adherence to PDSE policies

Appropriate outcomes for patients and students through a motivated staff group

Person Specification

Essential

Qualified Dental Nurse, registered with the General Dental Council

Excellent numeracy and literacy skills (minimum GCSE grade C, or equivalent, in maths and English)

Computer literacy, including competence with Microsoft Office

Desirable

Additional post registration qualification i.e. dental radiography

Knowledge and use of R4 is desirable

Evidence of work in a management role

Evidence of staff management

Skills

Ability to work as a manager in a team environment

Ability to motivate a team to be enthusiastic, committed and to improve performance

Excellent interpersonal, communication and presentation skills, both verbal and written

Understanding of how internal processes can impact on organisational performance

Effective problem solving skills

Methodical approach to organising staff and clinics and resolving issues

Able to prioritise and move between tasks to meet deadlines

Behaviours

Demonstrates self-leadership and leadership of others

Demonstrates enthusiasm and commitment at all times

Demonstrates commitment and support to PDSE, to PDSE managers, the Clinic Manager and to colleagues

Takes ownership of tasks

Uses own expertise and uses this to develop others

Supports others to achieve goals

Forms good working relationships with colleagues to achieve successful outcomes

Ability to manage multiple tasks and competing demands

Demonstrates an ability to manage and participate in a changing environment with a positive attitude.

This post requires Hepatitis B immunisation and other health clearance as stipulated by Occupational Health.

Staff on 52 week contracts must take the majority of their annual leave allocation outside of term time. Requests for annual leave within term-time will only be granted if the functioning of the clinics will not be compromised.

Due to the essential nature of this role the notice period will be three months.

Job Types: Full-time, Permanent

Pay: 33,072.00-37,232.00 per year

Benefits:

Company pension
Application question(s):

Are you GDC registered?
Work Location: In person