Job Description

An exciting opportunity has arisen for an administration support assistant to join us .



We are looking for a problem-solving clinical administrative support colleague who will work closely with our team of occupational therapy clinicians based at Nevill Hall Hospital and other sites within Aneurin Bevan University Health Board .



Our administrators are a key part of the experience for people using our services, an essential team member to support clinical staff and a vital part in information collection on the quality, outcome, and value of the service we deliver.



The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.



We require someone who has excellent communication, administrative, clerical and IT skills to become a member of this dynamic team. You will be part of a small team of occupational therapists, technicians and support workers and you will need to demonstrate the ability to prioritise your own workload and show initiative to ensure that lean working is carried out across the service.

The role requirements include:

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To a ct as a point of contact for telephone calls and queries for the occupational therapy t eam as required , ensuring that effective systems are in place to deal with and forward to the relevant member of the team appropriately.



To provide excellent administrative support across the team and support managers as required .



Maintain an efficient and effective filing system, both personally and across the shared drive.



To attend meetings, record accurate minutes, type, and distribute as required .



Knowledge of internal NHS systems such as WPAS and CWS is desirable, but training can be provided to the successful candidate.



Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.



We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.



Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.



You will be a strong team player with excellent communication skills. An excellent telephone manner is vital as the post holder will have direct contact with patients/carers and health professionals. The post holder must embrace change and be committed to best practice.