Coventry - MD Support Centre, Westwood Business Park
Hours:
Full-time, 35 hours per week
Contract:
Permanent
Salary:
25,500 per annum
Reporting to:
Business Support Coordinator
About Muscular Dystrophy Support Centre (MDSC)
Muscular Dystrophy Support Centre (MDSC) is a Coventry-based charity supporting people affected by muscular dystrophy and related neuromuscular conditions. We deliver therapy, clinical support and community services across our centre and satellite clinics, with a strong commitment to quality, dignity and person-centred care.
The Role
We are recruiting a
Clinical Administrator
to play a central role in the coordination and administration of our therapy and clinical services. This is a highly organised, detail-focused role supporting therapists, service users and satellite clinics to ensure services are well planned, well attended and well recorded.
You will manage therapy schedules, support referrals and service-user administration, and ensure accurate data and systems underpin service delivery. This role is critical to keeping our clinical services running smoothly and safely.
Key Responsibilities
Preparing and maintaining three-month advance therapy schedules
Coordinating therapists' diaries and appointment schedules
Administering online therapy classes and satellite clinics
Managing referrals, service-user records and correspondence
Liaising with service users, therapists, GPs and consultants
Ensuring patient administration systems and electronic diaries are accurate and aligned
Inputting and analysing administrative data to support management decision-making
Supporting therapists and administrative colleagues with day-to-day operational tasks
About You
You will be highly organised, reliable and comfortable working in a busy administrative role involving confidential clinical information. You will have strong communication skills, be confident using IT systems and databases, and take pride in maintaining accurate records and well-run processes.
Experience in healthcare, charity or disability-related settings is desirable but not essential.
What We Offer
Permanent, full-time role based in Coventry
Annual salary review and discretionary performance uplift
Employer pension contribution
22 days annual leave plus bank holidays
Employee Assistance Programme
Generous training and development opportunities
Supportive, values-driven working environment
Safeguarding
This role is subject to a probationary period and an enhanced Disclosure and Barring Service (DBS) check.
How to Apply
For further information and details on how to apply, please contact:
recruiting@mdsupportcentre.org
www.mdsupportcentre.org
Closing date:
To be confirmed
Job Type: Full-time
Pay: 25,500.00 per year
Benefits:
Health & wellbeing programme
On-site parking
Work Location: In person
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