Job Description

Summary of Post To support the developed use of clinical IT systems by the practice team. To assist with the system management support of the EMIS Web clinical system and other associated technologies. To liaise with the practice clinical and administrative teams to ensure that accurate records are maintained and efficient administrative support provided, in accordance with practice guidelines and protocols. To assist the practice clinical and administrative team in the provision of high quality, personalised care to our patients.



Specific Responsibilities 1. Maintaining clinical data quality by: a. Reviewing and actioning clinical correspondence b. Scanning clinical correspondence to patients healthcare record c.



Read coding clinical information d. Workflowing documentation to appropriate member of the team e. Setting up and running clinical searches / audits f. Setting up clinical templates g.



Processing GP2GP registrations h. Culling and sorting patients records / letters in preparation for summarising i. Summarising patients medical history j. Supporting patients use of technologies 2.

Providing administrative support by:

a. Processing statistical data and management information b. Processing clinical letters and reports c. Processing workflow / electronic mail items d.



Filing and retrieving paperwork systematically e. Photocopying medical records 3. Maintaining patient services by: a. Arranging follow up appointments / investigations for patients b.



Processing repeat prescriptions within 48 hour timeframe c. Processing new patients registrations d. Processing patient deductions e. Processing changes of patient details f.



Providing first point of contact for patients and visitors g. Assisting patients in accessing the most appropriate healthcare professional or service for them h. Processing surgery lists and appointment requests i. Processing telephone messages 4.

Supporting the clinical team by:

a. Liaising with Clinical Leads over; clinics, reviews, recalls, QOF/IIF delivery b. Assisting at Vaccination / Immunisation Clinics c. Participating in new practice initiatives or pilots d.

Preparing refreshments 5. Ensuring efficiency and safety by:

a. Processing documentation accurately and in a timely manner b. Reporting any significant events that occur in relation to document management and data security c.



Participating in any associated learning from incidents and complaints d. Opening and securing premises as rota requires e. Working within own level of competence at all times Other Responsibilities 1. To support the aims and ethos of the practice 2.



To attend Practice Team meetings regularly 3. To contribute to the development of the practice 4. To participate in annual Staff Appraisal process 5. To take responsibility for own professional development, learning and performance 6.



To undertake training as required 7. To demonstrate skills and activities to colleagues undertaking similar work 8. To communicate effectively with all members of the practice team, patients and their carers 9. To liaise effectively with external healthcare professionals and agencies to meet patients needs 10.



To vary working pattern, by negotiation, according to the business needs of the practice 11. To undertake any other duties as deemed reasonable by the practice Whilst every effort has been made to outline the main duties and responsibilities of the post, each individual task undertaken may not be identified. This job description is current at the date shown but may be changed, in consultation with the postholder, to meet the developing business needs of the practice.