Job Description

For further information and an application pack please visit www.stmichaelshospice.com

Full time hours available up to 37.5 per week, 1 in 4 Saturday mornings as part of a rota

The Hospice is looking for an experienced administrator to join the Hospice Clinical Administration team on a permanent contract. This role does include covering Saturday mornings (8am to 12pm) as part of a rota, however this is not expected to be more than once a month and does attract enhanced rates of pay. Working hours in the week would include some 8am starts and/or finishing at 5pm.

Duties will include dealing with telephone enquiries from patients, clients and healthcare professionals; liaising with staff, managers and clinicians across the Hospice to provide administration support; typing dictated letters and reports; scanning; photocopying, data entry; processing incoming referrals, etc.

Excellent communication skills are essential and you will have experience of working in a busy administration department where confidentiality and sensitivity are vital. You should be a proficient user of Microsoft Office applications and have accurate typing and data entry skills. You should also be able to prioritise and organise your own workload to meet deadlines. Due to the nature of work, a DBS check will be required.

At St Michael's Hospice, we are committed to providing a supportive and inclusive work environment for our employees. We offer a range of benefits to ensure that our employees feel valued and supported, including:

A good pension scheme with the option to continue any existing NHS pension scheme membership Benenden Health membership Up to 33 days annual leave plus bank holidays Subsidised employee meals and free refreshments Free parking Supportive supervision and a proactive Education Department to support with your continued professional development including preceptorship if you are newly qualified Access to the Blue Light card scheme and its discounts
We believe that our employees are our greatest asset, and we are committed to investing in their professional development and well-being. We invite you to join our team and make a meaningful difference in the lives of our patients and their families.

To apply for this position, please complete an application form available from the Job Opportunities page of our website www.stmichaelshospice.com. Please note CVs will not be accepted, unless candidates are unable to complete the application form due to a disability, in which case please contact the HR team.

Closing date: 9 February 2026

Interview date: 23 February 2026

*Salary is pro rata if part time

Job Type: Full-time

Pay: 24,382.90 per year

Benefits:

On-site parking Private medical insurance Sick pay
Work Location: In person