Job Description

Ensure accurate and consistent SNOMED coding to support patient recall systems and maintain high-quality, comprehensive medical records. Summarise the medical history of all new patients using both paper records and electronic sources, ensuring completeness and accuracy. Prepare and review patient records prior to granting Online Access, ensuring they are appropriately summarised and meet practice standards. Open, sort, scan, and accurately code all incoming correspondence, including referral letters, hospital communications, and other confidential documentation.



Appropriately allocate and forward clinical correspondence or tasks to the relevant GP, nurse, or pharmacist for action. Liaise with external healthcare providers to chase missing or incomplete medical records, ensuring all relevant information is obtained and recorded. Maintain and update existing patient records, including making necessary adjustments to diary entries and correcting any identified inaccuracies. Monitor the GP2GP inbox, ensuring timely processing, scanning, and summarisation of transferred records.



Correct anomalies within patient notes and restructure computerised records when required to ensure consistency and usability. Ensure all patient records are kept neat, well-organised, and current, including labelling, repairing, and filing as necessary. Undertake any other duties reasonably requested by the management team to support the smooth operation of the practice.