Job Description

Job Role Overview

We are looking for a motivated and compassionate Ear Care & Hearing Health Assistant to join our team in delivering vital ear cleaning and hearing support services. This role is well-suited to individuals with experience as a beautician (NVQ Level 3), healthcare assistant, audiology support worker, or nursing assistant who are looking to expand their clinical skills in a specialised and growing field.

You will be responsible for performing ear irrigation and microsuction, conducting hearing screenings, supporting consultations, and helping patients understand their ear and hearing health. Full training can be provided for the right candidate with the right foundation and clinical aptitude.

Key Duties and Responsibilities

Carry out ear irrigation and microsuction procedures for wax removal, following strict hygiene and safety protocols Support the practitioner during consultations and ear assessments Conduct basic hearing screenings, referring patients on to audiologists if further testing is required Manage patient records, including treatment outcomes and referrals Prepare and maintain clinical rooms and equipment, ensuring cleanliness and infection control standards Educate patients on aftercare and ear health best practices Liaise with audiologists and other healthcare professionals to ensure continuity of care Support general practice operations, including appointment scheduling and patient follow-ups

Ideal Backgrounds

We welcome applicants from the following fields who are looking to expand their scope into audiology and ear care:

NVQ Level 3 Beauticians (especially those with experience in advanced treatments or clinical skincare) Health Care Assistants with patient-facing experience Audiologist Assistants or those with experience in hearing clinics Nursing Assistants or individuals with experience in general medical practice or community health

Qualifications and Skill

NVQ Level 3 or relevant health/beauty qualification preferred Experience in a clinical, care, or treatment-based environment Excellent communication and patient care skills Willingness to train in ear wax removal procedures (ear irrigation and/or microsuction) Confident, calm, and professional manner Good record-keeping and attention to detail Ability to work independently and as part of a small team Willingness to undergo training in CryoPen, microsuction, ear irrigation, and IPL if not already qualified

Additional Training Offered

For the right candidate, full training in:

Ear Irrigation and Microsuction Hearing Health Screening Infection Control & Clinical Protocols Hearing Screening IPL Technology & Skin Rejuvenation Protocols CryoPen Therapy
Job Types: Full-time, Part-time, Apprenticeship

Pay: 10.00-13.00 per hour

Expected hours: No less than 18 per week

Additional pay:

Performance bonus
Benefits:

Company events Company pension Employee discount Employee mentoring programme On-site gym On-site parking Sick pay Store discount
Ability to commute/relocate:

Plymouth PL5 3TW: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Do you have a medical background?
Education:

Diploma of Higher Education (preferred)
Work Location: In person

Reference ID: Transit