Job Description

Job Overview

We are seeking a detail-oriented and organised Coding Specialist and secretary to join our team. This role involves managing medical coding processes, ensuring accurate documentation, and supporting administrative functions within healthcare settings. The ideal candidate will possess strong communication skills, proficiency in Microsoft Office applications, and a solid understanding of medical terminology. This paid position offers an excellent opportunity for individuals looking to develop their expertise in medical coding and administrative support. This role ensures that incoming clinical information is processed safely, correspondence is managed in a timely manner, and patients receive a seamless administrative experience in line with NHS, CQC, and data protection standards.

Responsibilities

A. GP Workflow and Read coding

Receive, review, and process all incoming clinical correspondence (letters, test results, hospital reports, discharge summaries, etc.) through Docman 10. Use clinical judgment, practice protocols, and training to accurately readcode and assign documents to the correct clinician or workflow group. Ensure all relevant data is entered into patient records with appropriate SNOMED/Read codes. Highlight and escalate clinical information requiring GP review or urgent action. Manage electronic and paper documents, ensuring accurate filing, scanning, and indexing within the clinical system (EMIS). Maintain data quality and contribute to QOF, Enhanced Services, and population health management through accurate coding.

B. Medical Secretarial Support

Provide full secretarial support to GPs and other clinicians, including typing referral letters and medical documents from dictation or templates. Prepare and process referrals through e-RS and email, ensuring completeness and accuracy. Liaise with hospitals, community services, and other healthcare providers regarding patient appointments, results, and clinical correspondence. Support patients with queries relating to referrals, insurance reports, or medical correspondence. Handle requests for medical records, insurance forms, and reports in line with GDPR and practice policy.

C. Administrative and Team Support

Participate in team meetings and contribute to service improvement discussions. Maintain confidentiality and information governance at all times. Support audit processes and ensure compliance with clinical governance and data quality standards.

Skills

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong understanding of medical terminology and coding standards Previous administrative experience is desirable Excellent communication skills, both written and verbal Organisational skills with the ability to manage multiple tasks efficiently Good IT literacy and familiarity with healthcare management systems Fluency in English is essential Effective time management skills to meet deadlines consistently Customer service orientation with a professional attitude
This role is suitable for individuals committed to accuracy, organisation, and providing high-quality support within a healthcare environment.

Job Type: Part-time

Pay: 19,397.20 per year

Expected hours: 30 per week

Benefits:

Company pension Free flu jabs Free parking On-site parking Sick pay Work from home
Work Location: In person