Job Description

We are looking for a highly motivated, committed and enthusiastic Clinical Lead for Emergency Services leader to work alongside the Senior Matron.



As the Clinical Lead you will provide senior clinical authority, governance, operational leadership and strategic oversight of the Emergency Department.



As the Clinical Lead you must be passionate about delivering high quality compassionate care, and also equipped with excellent interpersonal and leadership skills.

As Clinical Lead you will be:

A visible nurse leader and role model for Emergency Services with the responsibility and accountability for professional standards.



Professionally accountable and maintain the standards of professional practice as set by the appropriate regulatory body applicable to your profession or role.



Accountable for identifying and ensuring improvements in patient safety, patient experience and effectiveness of service.



In conjunction with the Senior Matron, Clinical Director & Group Directorate Manager, lead the implementation and delivery of the clinical service improvement plan.



Providing expert advice to the Group Directorate on all nursing matters.



Ensuring effective contribution to the delivery of the organisations objectives.



Providing line management for Senior Sisters / Charge Nurses, Clinical / Advanced Nurse Specialists and Consultant Nurses.



Managing a devolved budget for a number of clinical areas ensuring efficient and effective use of resources.



Required to contribute to the planning and execution of cost improvement programmes ensuring the quality of care is risk assessed and managed appropriately.



The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.



We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.



The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.



Work with the Clinical Director to embed systems to deliver high quality person-centred care with compassion, dignity and respect and good health outcomes



Monitor and ensure Ward Sisters / Charge Nurses deliver on-going improvements in standards of nursing / midwiferies and nursing / midwifery services through the development of effective systems and processes



Implement agreed systems across the Group/Directorate to evidence and monitor the nursing contribution to national and local standards of care



Identify risks relating to nursing, developing & implementing action plans to mitigate them as well as alerting the Clinical Director and Head of Nursing / Midwifery and ensuring they are recorded on the appropriate risk register



Lead the development of nursing research agenda within the Directorate(s)



Engage in clinical practice to develop the skills of others



Monitor complaints about nursing and incidents related to nursing within the Group Directorate, ensuring appropriate responses and implementation of action plans effectively resolve issues identified



Implement agreed systems to identify opportunities for learning and sharing good practice



Take timely action when professional standards fall short of those acceptable



Implement agreed systems to deliver patient safety and prevention of harm assurance



Ensure the implementation and monitoring of practice standards that meet all Infection Prevention standards



Ensure learning from the root cause analyses of incidents, complaints and claims are translated into learning and improvement within designated areas



Participate in a range of formal management processes, investigation, hearing and implementation of findings where nursing staff's professional/personal conduct or professional competency is called into question



Undertake clinical activity, with a visible presence to patients and staff, whilst monitoring the quality of care and experience of patients in all clinical settings



Work with the Clinical Director to embed processes to engage patients and the public in service developments, to seek their views on existing services and to respond to their ideas and concerns



Take action to address poor patient experience identified through trend analysis/complaints and report outcomes to Group/Directorate



Lead corrective actions when patients/carers raise concerns regarding care standards



Support the effective flow of patients through the organisation professionally leading and advising clinical teams to maintain the best patient experience in times of increased demand on capacity



Monitor and identify standards in relation to cleanliness and environment and ensure corrective actions are taken



Respond appropriately to patient concerns and questions raised via PALs and other informal feedback mechanisms i.e. Patient Opinion



Ensure that everyone within sphere of care is treated with dignity and humanity, understanding individual needs, showing compassion and sensitivity, and provide care in a way that respects all people equally



Provide line management for Senior Sisters / Charge Nurses and Clinical / Advanced Nurse Specialists / Consultant Nurses and Midwives and provide a professional line of communication for Research Nurses



Manage nursing / midwifery pay and non-pay budgets



Provide leadership and direction to all nursing / midwifery staff in designated areas



Lead the implementation of the Nursing & Midwifery Programme in the Group/ Directorate



Undertake annual performance development review of Senior Sisters / Charge Nurses / Clinical / Advanced Nurse Specialists / Specialist Midwives and Consultant Nurses ensuring each has a personal development plan to optimise their performance and potential for career progression



Develop and promote a positive culture within the Group/Directorate to enable continuous quality and service improvement



Act in accordance with the Nursing & Midwifery Council Code -Standards of conduct, performance and ethics for nurses and midwives



Promote a positive image of nursing and midwifery internally and external to the Trust



Be an effective leader of change, embedding a culture of continuous quality improvement



Implement agreed systems to ensure the nursing / midwifery workforce is fit for purpose in relation to statutory and mandatory training



Ensure the NMC Standards to support learning and assessment in practice for education are met within Group / Directorate



Provide Clinical Supervision for nursing / midwifery staff within the Group/Directorates



Ensure the Senior Matron /Head of Nursing is briefed on all professional issues within the Group/Directorates



Lead a culture of continuous quality improvement through use of audit, patient feedback and reflection by self and within the designated clinical areas



Participate in the recruitment and selection processes of the Trust



Contribute to the redesign and planning for the modernisation of nursing



Facilitate effective multi disciplinary team working at service level setting clear and measurable improvement outcomes



Monitor and manage the performance of Senior Sisters / Charge Nurses / Clinical / Advanced Nurse Specialists / Midwifery Specialists and Consultant Nurses against job descriptions and agreed performance monitoring frameworks



Develop and implement an effective workforce plan to support service delivery and quality standards



Contribute to the review and development of roles ensuring they add value to the patient pathway



Contribute to a Group/Directorate training plan for nursing to inform the education and training commissioning and in-house provision



Participate in the Trust's on call manager rota



Prepare and participate in Directorate / Divisional / Group / Organisational investigations and disciplinary hearings as required



Take a lead roll for defined projects or pieces of work as agreed



Contribute to the delivery of the Trust's strategic objectives



Work in collaboration with the Senior Matron / Head of Nursing / Midwifery to ensure cross cover arrangements in times of absence



Ensure dissemination of knowledge and implementation of plans related to the organisations quality and safety agenda, supporting the preventing harm campaign and adherence to "Always Events"



Demonstrate by self and through designated service areas compliance to the pledges of the NHS Constitution