Job Description

An exciting opportunity has arisen for a Liaison and Diversion Clinical Lead.



Liaison and Diversion is a process of support of people coming through the criminal justice system, and diverting people from this pathway where possible through engagement with service users with vulnerabilities. A significant part of the role is liaising with criminal justice system stakeholders and colleagues to provide advice, guidance and support.



This post is subject to Police Vetting and full NPPV Level 3 Police Vetting.



To provide strategic clinical leadership in relation to an area of specialism

using the most up to date and evidence based theory.



To undertake expert assessment, planning, implementation and evaluation

of care for a specific group of service users.



To offer expert clinical advice for service users, carers, staff and other

professionals.



To demonstrate advanced competence in highly complex decision making,

assessment and the management of clinical needs within the specialist

area of practice.



To work in partnership with service users, carers and other agencies to

ensure effectiveness of outcomes.



Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.



We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.



At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.



Flexible working requests will be considered for all roles.



To provide professional leadership to the teams (in line with service

philosophy), acting as a role model and demonstrating up to date

knowledge of mental health issues and awareness of physical health

needs, through the development of professional expertise and the

maintenance of professional networks.



To promote the mental and physical well-being of Service Users by

ensuring health promotion, psychological, rehabilitation and educational

needs are addressed



To lead and coordinate the work of Care Teams, ensuring that their

activities encompass all facets of Service Users care and are achieved

in line with all Trust and local policies and procedures.



To actively seek the view of Service Users and Carers in the

development and monitoring of services, ensuring high standards of care

delivery.



To ensure that Service Users' care plans are developed to meet the

assessed needs of the individual under the guidelines of Effective Care

Coordination, including effective care pathways for Service Users and

Carers.



To be a point of contact for Service Users and families if they have any

concerns about their care, to listen to their concerns and employ highly

developed communication skills, to offer reassurance or negotiate

solution.



To employ well-established communication skills to relay sensitive or

contentious information to staff, Service Users or their carers.



To use well-established verbal and non-verbal communication skills to

interact with staff, Service Users or their families where there may be

barriers to understanding due to high levels of emotion or resistance.



To provide verbal or written reports as requested by other departments

or the Operational Team Manager on a variety of issues, e.g.

complaints, incidents or investigations.



To maintain a high level of expertise in your area of work i.e. Policies

and Procedures, clinical practice and staff management, in order to

ensure delivery of high standards of practice in all areas.



To carry out regular audits that will identify areas of good practice, based

on sound research findings. Assist the Operational Team Manager in

the implementation of change.



To ensure that clinical and non-clinical risk is identified and dealt with

appropriately. To report to the Operational Manager any risk that cannot

be managed at an acceptable level without external support.



To assist the Operational Team Manager in effectively managing the

factors which have an impact on service delivery, e.g. finances,

resources, Service User dependency and staff sickness/absence levels.



To manage sickness/absence by following agreed policies and ensure

that appropriate actions are taken at all stages.



To identify to the Operational Team Manager areas for Service

development in your area of responsibility.

To ensure high standards of service delivery within the work setting.



To ensure that Service Governance is an integral part of the business

within the Teams, ensure that all Staff are aware of the Service

Governance agenda, and how to influence it.



To participate in local implementation of Trust Policy and ensure it is

adhered to within the Teams. Report to your Line Manager any policy

which causes problems in it's delivery



To provide feedback, as requested on Trust Policies, to ensure that the

views of the team are represented.



To ensure that all staff are working within the framework of Care

Programme Approach including assessment, care planning, review and

audit.



To ensure the effective coordination of interviews for posts and appointment of new staff.



To liaise with the Operational Team Manager re any disciplinary or

grievance issues arising with staff within the Teams and to take

responsibility for resolving disciplinary and grievance issues, in line with

the scheme of delegation.



To co-ordinate annual Personal Development Plans (PACE) that

incorporates staff training and development needs.



To provide verbal and written feedback to appropriate individuals

following formal meetings, e.g. sickness and absence or performance

issues.



To exercise judgement in the interpretation of policies and procedures

influencing your role, seeking advice and assistance as appropriate. To

contribute to the development of directorate protocols.



To take responsibility for carrying out investigations, as directed, into

incidents or complaints received by the Trust. Ensure that the

investigation is completed within stated timescales and that conclusions /

recommendations are recorded in a clear, objective and unambiguous

way.



To contribute to the business plan and ensure it is cascaded to all staff.

Ensure that staff has every opportunity to influence the process.



To assist the Operational Team Manager in managing the budgets,

including any devolved budget from Social Care. To manage the

resources which may impact on this. Report issues which may have an

impact on budgets.



To ensure all new staff receives induction, participating as necessary.



To ensure this is recorded on personal files.



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We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.



We take positive action to support disadvantaged groups and also particularly encourage applications from BAME, disabled and LGBT people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.



As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form.



Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.



Should you require a reasonable adjustment to our recruitment process please contact the recruitment team to ensure that measures can be put in place to support you.



We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.