Job Description

Job Purpose

The Clinical Manager will play a key leadership role in ensuring the highest clinical standards across Wellspring's therapeutic services. This role combines clinical oversight, supervision, quality assurance and service development. The postholder will work collaboratively with the COO, therapists, trainees and administrative staff to ensure Wellspring continues to provide excellent, ethical and responsive counselling services.

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Key Responsibilities

Area of Responsibility: Clinical Management

Monitor and evaluate clinical work and adherence to policies and procedures, maintaining high clinical standards and reporting quarterly to the COO. Hold overall responsibility for the processing of referrals. Be available to therapists on matters of clinical or professional concern while acknowledging individual supervision arrangements. Encourage and support therapists towards professional accreditation. Provide professional references for therapists as required. Participate in weekly therapists' meetings as a clinical adviser. Ensure in-house training for therapists and trainees, particularly on policies, procedures and standards in Employee Assistance Programme (EAP) work. Oversee regular reviews of therapists' clinical practice. Manage the recruitment and induction of new therapists. Oversee Wellspring's responsibilities for placement trainees. Act as the nominated contact for inquiries and concerns regarding child and adult protection. Respond at the first stage to client complaints about clinical matters and complaints against Wellspring.
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Area of Responsibility: Organisational

Establish and sustain a safe, supportive environment for clinical work to flourish. Develop, monitor, review, and propose amendments to clinical policies and procedures; prepare these for Board approval and ensure their integration into practice. Lead on clinical aspects of Wellspring's service delivery and development. Collaborate with the Admin Team on shared tasks enhancing the clinical service (e.g. referral procedures, data collection, statistics, EAP processes and room allocation). Monitor and evaluate EAP programmes and practices, ensuring reports and contract reviews are completed as required. Take responsibility for the clinical aspects of new developments and funding applications.
Job Types: Part-time, Permanent

Pay: 38,500.00-45,500.00 per year

Expected hours: 20 per week

Benefits:

Company pension
Work Location: In person