The post holder will work as part of a multi?disciplinary team in a patient facing role. The post holder will undertake clinical medication reviews to proactively manage patients with complex polypharmacy, especially for older people and those with multiple co?morbidities.
The post holder will provide primary support to general practice staff with regards to prescription and medication queries.
The post holder will ensure that the practice integrates with community and hospital pharmacy to help utilise the skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice.
The post holder will be passionate about achieving excellence in care and will be supported in terms of clinical learning and professional development.
Training will be provided on all relevant policies and procedures related to the role including mandatory training in basic life support, safeguarding and infection control.
Duties and responsibilities for this role include:
Clinical duties:
provide medication review to patients with single or multiple long-term conditions to maximise the benefit from their medications
Provide telephone support for patients and their carers with medication queries
Reconcile the medications of patients whose care is transferred back to primary care in a timely and effective manner, liaising with patients and other providers to ensure patients receive appropriate medication on discharge
Proactively engage with patients whose care has been transferred to reduce potential readmission including identifying and rectifying unexplained variation
Engage in Long Term Condition support for patients in line with current clinical experience
Maintain full and complete records of all patient contacts using appropriate clinical templates and coding
Provide feedback and seek advice from the GPs for patients where the post holder has clinical concerns around competence to safely manage their medications
Support the effective utilisation of GP workforce
Medicines management
Review the ongoing need for medication and make suitable recommendations to the registered GP or amend within the scope of practice
Manage requests to prescribe medication from specialists in line formulary and locally agreed guidelines
Work with the practice to ensure safe and effective systems for the repeat prescribing of medication making recommendations on the reduction of potential wastage
Follow systems to ensure the effective and continuous supply of medications to high risk patients
Follow systems to ensure safe and effective management of high risk medications
Implement changes to medicines in line with MHRA alerts, produce withdrawal and other local or national guidance
Support practices with the implementation of appropriate NICE guidance in line with local agreements
Support practices with compliance with local guidelines
Update patient medication records in line with incoming clinical correspondence
Take monitoring observations and record in the patient record such as blood pressure, peak flow rate and urine dip stick
Make appropriate prescribing decisions and/or recommendations based on clinical information obtained during consultation or in the patient's record.
Participate in clinical audit activities, agreed with GPs/other Practices, to optimise the use of prescribing resource, feedback results and make/implement recommendations based on the outcomes
Proactively identify and recall patients due for medication review ensuring all appropriate monitoring tests performed
Liaise with pharmacists based in community and acute settings to ensure an integrated and robust service to patients
Adhere to relevant policies and procedures including: ?Information governance ?Equal Opportunities and diversity ?Safeguarding ?Communications ?Lone worker ?Health and safety including infection control
Provide training and education on therapeutic and medicines optimisation
Work with practices to ensure full compliance with Care Quality Commission standards for safe and effective care
Participate in professional development activities
This job description is provided to assist the jobholder to know what his/her main duties are but is not exhaustive and may be amended from time to time without change to the level of responsibility appropriate to the grade of the post in consultation with the post holder whose agreement shall not be unreasonably withheld.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this , the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified.
NHS Pension Scheme
The candidate will be eligible to join the NHS Pension Scheme.
Equal Opportunities
St Stephens Medical Partnership and Elgar House is an equal opportunities employer. No job applicant or employee will be discriminated against unlawfully on the grounds of race, colour, creed, nationality, ethnic origin, sex, marital status or on the grounds of disability. Selection will be on the basis of an individual's ability to meet the requirements of the post.
No Smoking Policy
This is an outline of the current position and may be subject to alteration in the light of future changes and development in consultation with the post holder.
Job Types: Full-time, Fixed term contract
Pay: From 25.00 per hour
Expected hours: 37 per week
Benefits:
Free parking
On-site parking
Schedule:
Monday to Friday
Licence/Certification:
GPhC (required)
Work Location: In person
Application deadline: 16/07/2025
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