Job Description

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.



We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience


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Job overview

This is an exciting opportunity to join the Trust's Digital Transformation team as Clinical Safety Officer, playing a pivotal role in the implementation of our new Electronic Patient Record (EPR) programme. You will be at the forefront of digital innovation, ensuring that the adoption of new healthcare technologies delivers high-quality, safe patient care. Working collaboratively with clinical, digital, and operational colleagues, you will help shape a culture of clinical safety and continuous improvement across the organisation. This role is ideal for a registered healthcare professional with a passion for digital transformation, clinical risk management, and making a real difference to patient outcomes.


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Main duties of the job

You will lead on clinical risk management for all digital health applications and IT systems, ensuring compliance with national safety standards (DCB0129 and DCB0160) and supporting the safe delivery of the new EPR solution. Your responsibilities will include developing and maintaining clinical risk management plans, hazard logs, and safety cases; providing expert advice and leadership on digital clinical safety; and acting as the primary point of contact for clinical safety matters. You will work closely with staff, suppliers, and stakeholders to promote digital working, deliver training, and embed robust clinical safety processes throughout the lifecycle of digital systems. As Clinical Safety Officer, you will champion a culture of safety, support incident investigations, and contribute to the development of a digitally skilled workforce, ensuring that digital transformation enhances both patient and staff experience.


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Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?

The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.


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Detailed job description and main responsibilities

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed.


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Person specification

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Qualifications

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Essential criteria

Educated at degree level in a health-related subject or equivalent experience Masters level qualification or equivalent level of knowledge attained through a recognised training in a clinical discipline and equivalent proven relevant experience. Registered healthcare professional with current UK registration Management or Leadership qualification or equivalent level of experience #####

Desirable criteria

Digital Clinical Safety training courses provided by NHS Digital Formal leadership and management training or Postgraduate Diploma in Digital Health Leadership (e.g. NHS Digital Leadership Academy) Quality Improvement Certification Recognised teaching/mentoring qualification PRINCE 2 or equivalent ####

Experience

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Essential criteria

Previous NHS experience working as a registered healthcare practitioner Significant experience in clinical risk management including creation and maintenance of risks and issues logs Experience in developing and implementing new policies, procedures, and ways of working Experienced in stakeholder management and ability to influence change #####

Desirable criteria

Experienced Clinical Safety Officer with portfolio of evidence to demonstrate practice and achievements Experience of change management and service redesign Experience of EPR deployment ####

Skills

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Essential criteria

Able to provide and receive highly complex, sensitive or contentious information, to present this to large groups and ensure agreement or cooperation from key stakeholders Excellent communicator with a high level of interpersonal skills Excellent writing and verbal skills, including preparation of formal reports and creation of presentations and training materials Proven ability to build effective relationships across organisational and professional boundaries ####

Knowledge

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Essential criteria

Highly developed specialist knowledge underpinned by theory: Professional knowledge acquired through degree supplemented by a post-graduate qualification or specialist training, experience, short courses equivalent to post-graduate diploma qualification Working knowledge and experience of all relevant UK legislation relating to Clinical Safety including DCB0129 and DCB0160 standards Good knowledge of clinical, administrative and/or operational workflows and processes within a health environment. #####

Desirable criteria

Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint ####

Other

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Essential criteria

Demonstrates personal resilience, determination, and a clear commitment to improving healthcare outcomes Self-motivated and able to work independently, with a flexible and adaptable approach to duties Diplomatic and non-judgemental, with a strong sense of reliability, punctuality, and trustworthiness

YOUR APPLICATION



We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitment@nsft.nhs.uk.



PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.


EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.


As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.


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Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.




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Employer certification / accreditation badges

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Applicant requirements

You must have appropriate UK professional registration.


The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.