At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
What You Can Expect
As a Clinical Sales Specialist (CSS) your work directly contributes to the daily management of any successful sales region. Within the job, you would be responsible for working alongside the Sales Representatives, Key Account Manager's and Regional Sales Manager to service hospitals and provide technical support to all the stakeholders across our Digtial & Technology Solution portfolio. Part of this includes ensuring that the whole experience of using Zimmer Biomet products and services to the complete surgical team is free flowing securing high levels of customer satisfaction at all times.
Additionally as a CSS you will deliver bespoke training to ensure Surgeons and Scrub Staff are competent to operate safely and efficiently with Zimmer Biomet products attending surgery as necessary to provide real-time support to cases.
How You'll Create Impact Giving Technical Advice in the OR on ZimmerBiomet Recon & DTS products
Provide all the necessary training in the use of ZimmerBiomet products
Sales lead generation within Platinum & Silver customers
Manage logistics around procedure planning and consignment stock
Provides onsite support for product demonstrations and educational initiatives
Follow all internal communication and documentation policies (QA)
Adhere to divisional sales strategies under the guidance of the Regional Sales Manager
Devote adequate time to acquiring the necessary knowledge of ZimmerBiomet and competitive products
Undertake other duties such as attendance at sales meetings, exhibitions, staff training etc. when required by the Regional Sales Manager
Provide on a monthly basis a report to the Regional Sales Manager, outlining performance, activities and competitive situation
What Makes You Stand Out Demonstrate the ability to accept and adapt to different working practices as required by surgeons and hospitals whilst maintaining company protocols
Strong knowledge of product portfolio
Proficient in training internal & external stakeholders
Understanding of technical medical language and anatomy to interact with surgeons and theatre staff.
Proven organizational skills and effective time management
Confident and engaging presentation skills
Being able to proactively solve problems in a quick and efficient manner.
Your Background Bachelor's degree or equivalent experience required
Outstanding networking capabilities and sound business acumen to identify, plan, and execute on services
Experience across Orthopedics, with specific knowledge of robotic assisted procedures
Significant level of clinical expertise
Strong presentations skills, customer centric, relationship and communication skills
Entrepreneurial , target orientation and organizational skills
Analytical mindset with a passion for problem solving.
Team spirit, willing to learn
Travel Expectations
Full driving licence is required for travel across designated region with occassional overnight stays.
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EOE/M/F/Vet/Disability
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