Job Description

Clinical Secretary

Location:

Glasgow

Salary:

Up to 27,772 per annum

Hours:

35 Hours per week



Why join us?



Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries - sustained through trauma, illness, substance abuse and more - to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do - you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.



MAIN PURPOSE



To provide a confidential and comprehensive secretarial support to the Service Manager, Consultant Psychologist and Clinical Team. To be competent in audio/copy typing with knowledge of Word and Excel.

MAIN TASKS AND RESPONSIBILITIES



To provide a confidential and comprehensive secretarial support to the Service Manager, Consultant Psychologist and Clinical Team. To be competent in audio/copy typing with knowledge of Word and Excel. Provide a high quality confidential secretarial service for the Consultant and Clinical Team to ensure efficiency in the service user's care. Record and prepare draft minutes of meetings when requested. Deal with telephone and face to face enquiries from all outside services, service users, relatives, and carers, providing information, directing, and prioritising queries as appropriate to ensure efficiency and effectiveness of service delivery. Assist with reception duties as required. Be responsible for incoming referrals and input appropriately onto the correct databases. Be responsible for appointing referrals to appropriate Clinicians and arranging assessment dates within the service and outside organisations. May liaise with Occupational Therapist and Physio prior to admission regarding equipment needs and getting quotes from various outlets. Ensure reviews are planned and organised, including the planning of venue and attendees and that reports are sent out in a timely manner. Make sure new service user files are prepared and all relevant information is available before admission. Provide secretarial support to the Service Manager and Assistant Managers as and when required. Managing time effectively, prioritising work to meet competing demands.

This is not intended to be inflexible or include a list of all duties, but an outline of the post; therefore, it may be amended from time to time in consultation with the post-holder.

ABOUT YOU:

Familiar with Microsoft Office and skilled in use of IT GCSE and/or A Level qualifications Skilled touch typist with RSA qualifications or equivalent Previous experience of providing comprehensive clerical support. Ability to take confidential notes during meetings. Proven experience of working within a pressurised environment. Ability to prioritise workload effectively in a busy environment and meet specified deadlines. Understanding of legal and regulatory requirements associated with the appropriate handling of care records.

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Rewards



You can look forward to excellent benefits some are listed below.



A competitive salary of up to 27,772.00 per annum



33 days annual leave (inclusive of bank holidays) (pro rata) Buy and sell up to 5 days annual leave. Health Cash Plan Access to our Employee Assistance Programme (EAP) Excellent training and support Group life assurance. Eye voucher scheme Free parking Company Pension Long Service and Staff Awards

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.



To join our friendly team, click the Apply Now button.



Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.



All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks


Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.