Job Description

South Tyneside Older Adults Community Treatment Team are looking for a full time Clinical Support assistant.
This role will involve supporting a caseload of older adults within the community mainly in their own homes, who have various mental health problems including a diagnosis of dementia, psychosis, depression and anxiety.
The role involves supporting the clinical members of the team to deliver evidence based treatment and to engage in collaborative working across the multi-agency team, as well as maintain the health and well being of this patient group.
You will work closely alongside other clinicians.
Working with a highly complex population, the team feel that this role would be ideal for someone with the following qualities and aspirations:

• Do you have a passion to make a difference within Older Adults services ?
• Do you want to work with individuals who can be difficult to engage and are often socially isolated?
• Do you think you can deliver high quality care, autonomously and part of a team, which addresses complex needs in demanding environments?
• Are you keen to be able to complete physical health checks including phlebotomy , ECG and health education.
• Do you want to partake and facilitate psychosocial interventions individually and as part of a group.

Main duties of the job
To assist in the delivery of care to service users who have a variety of needs, diverse presentations and a range of mental health conditions, including cognitive impairment, under the direction of a registered practitioner. The overall responsibility for the service user remains, at all times with the registered practitioner.
To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.
To complete Physical health checks including phlebotomy and ECG, in line with NICE guidelines.
To support the team in providing excellent and effective person centred care.
To provide compassionate care that is based on empathy, kindness, respect and dignity.
To actively engage with supervision and appraisal process as identified in Trust policy.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Details
Date posted
14 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
263-CCG25-292-AD-A
Job locations
Monkwearmouth Hospital
Newcastle road
Sunderland
SR5 1NB
Job description
Job responsibilities
You will work in a highly supported environment and will be provided with training opportunities to develop your knowledge and skills. You must have a strong commitment to the delivery of high quality, safe, patient care. Staff across all aspects of the service would be happy to spend time with you and talk about their role and experiences and what our service has to offer.
Our service is currently provided from Monday to Friday 9am 5pm (excluding Bank Holidays) with some out of hours flexibility 8a.m. 8p.m. to meet individual need.
Please find attached job description for full details.
Advertising date : 14th November 2025
Closing date : 28th November 2025
We welcome your application.
Please note - this vacancy may close early once a suitable number of applications are received.
Job description
Job responsibilities
You will work in a highly supported environment and will be provided with training opportunities to develop your knowledge and skills. You must have a strong commitment to the delivery of high quality, safe, patient care. Staff across all aspects of the service would be happy to spend time with you and talk about their role and experiences and what our service has to offer.
Our service is currently provided from Monday to Friday 9am 5pm (excluding Bank Holidays) with some out of hours flexibility 8a.m. 8p.m. to meet individual need.
Please find attached job description for full details.
Advertising date : 14th November 2025
Closing date : 28th November 2025
We welcome your application.
Please note - this vacancy may close early once a suitable number of applications are received.
Person Specification
Education and qualification
Essential

• Senior Healthcare Support Worker or equivalent or working towards

Desirable

• Experience of working within a relevant clinical service
• GCSE A-C in maths and English or equivalent.

Knowledge and Experience
Essential

• Experience of working/ volunteering in an appropriate care setting
• Experience of working with service users who have complex needs

Desirable

• Previous experience in a community setting
• Experience of older adults including complex needs and cognitive impairment.
• Understanding of person Centred Care

Skills
Essential

• Good verbal and written communication skills. ICT Functional skills.
• Good and effective time Management
• Ability to work without direct supervision.

Desirable

• Phlebotomy and ECG Training

Additional Requirements
Essential

• Ability to meet the mobility and geographical requirements of the post

Person Specification
Education and qualification
Essential

• Senior Healthcare Support Worker or equivalent or working towards

Desirable

• Experience of working within a relevant clinical service
• GCSE A-C in maths and English or equivalent.

Knowledge and Experience
Essential

• Experience of working/ volunteering in an appropriate care setting
• Experience of working with service users who have complex needs

Desirable

• Previous experience in a community setting
• Experience of older adults including complex needs and cognitive impairment.
• Understanding of person Centred Care

Skills
Essential

• Good verbal and written communication skills. ICT Functional skills.
• Good and effective time Management
• Ability to work without direct supervision.

Desirable

• Phlebotomy and ECG Training

Additional Requirements
Essential

• Ability to meet the mobility and geographical requirements of the post

Skills Required