Job Description

An exciting opportunity has arisen in Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust's (CNTW) North Cumbria Locality. The role will be for a clinical support assistant, Memory and Later Life Services, Lilyhall Business Centre in Workington.
This role will include supporting a caseload of mainly older adults in the community who have various mental health problems including dementia, depression, anxiety, psychosis as well as complex emotional needs.
The role involves supporting clinicians to deliver evidence based treatment and to engage in collaborative working across the multi-agency team.
You will work closely alongside other clinicians from a variety of professions.
Working with a highly complex population, the team feel that this role would be ideal for someone with the following qualities, skills and aspirations:

• Do you want to work with individuals that can be difficult to engage and are often socially excluded?
• Are you confident in your ability to offer assertive engagement aligned with a positive risk taking approach?
• Do you think you can deliver high quality care, autonomously and as part of a team, which addresses complex needs in demanding environments?
• Are you keen for the opportunity to with and develop collaborative networks with a range of service providers including Housing, Probation, Addictions, MAPPA, Local authority and safeguarding?
• Do you have a passion to make a difference in a specialised area of mental health provision?

Main duties of the job
To assist in the delivery of care to service users who have a variety of care needs, diverse presentations and a range of mental health conditions, cognitive/and or learning disabilities under the direction of a registered practitioner. The overall responsibility for a patient remains , at all times with the registered professional.
To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and this promotes recovery and wellbeing and maximises independence.
To support the team in providing excellent and effective person centred care.
To provide compassionate care that is based on empathy, kindness, respect and dignity.
To actively engage with supervision and appraisal process as identified in the trust policies.
You may be required to facilitate groups. Such as carer groups, Cognitive stimulation therapy sessions, recovery through activity etc.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Details
Date posted
12 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
263-CCG26-044-JW
Job locations
Lillyhall Business Centre
Workington
CA14 4HA
Job description
Job responsibilities
We like to involve our team members in all aspects of the service and that includes being active with participants in our recruitment process. If you would like to work in this way and enjoy the benefits of working in a service like ours why not give us a call or come and spend some time with us. Staff across all aspects of the service would be happy to spend time with you and talk about their role, experiences and what our service has to offer.
Please find attached job description for full details.
Advertising date : 12th February 2026
Closing date : 26th February 2026
We welcome your application.
Job description
Job responsibilities
We like to involve our team members in all aspects of the service and that includes being active with participants in our recruitment process. If you would like to work in this way and enjoy the benefits of working in a service like ours why not give us a call or come and spend some time with us. Staff across all aspects of the service would be happy to spend time with you and talk about their role, experiences and what our service has to offer.
Please find attached job description for full details.
Advertising date : 12th February 2026
Closing date : 26th February 2026
We welcome your application.
Person Specification
Education and Qualification
Essential

• GCSE A-C in maths and English or equivalent
• Senior Healthcare Support Worker or equivalent or working towards

Desirable

• Experience of working within a relevant clinical service

Knowledge and Experience
Essential

• Experience of working/ volunteering in an appropriate care setting

Desirable

• Previous experience in a community setting.
• Experience of involving service users/ carers in evaluation/planning and monitoring of services

Essential
Essential

• Ability to meet the mobility and geographical requirements of the post

Skills and Competencies
Essential

• Good verbal and written communication skills.
• Ability to work without direct supervision.
• ICT Functional skills
• Ability to develop the skills of others and to contribute to a learning environment

Desirable

• Specific skills as dictated by the post/ service

Person Specification
Education and Qualification
Essential

• GCSE A-C in maths and English or equivalent
• Senior Healthcare Support Worker or equivalent or working towards

Desirable

• Experience of working within a relevant clinical service

Knowledge and Experience
Essential

• Experience of working/ volunteering in an appropriate care setting

Desirable

• Previous experience in a community setting.
• Experience of involving service users/ carers in evaluation/planning and monitoring of services

Essential
Essential

• Ability to meet the mobility and geographical requirements of the post

Skills and Competencies
Essential

• Good verbal and written communication skills.
• Ability to work without direct supervision.
• ICT Functional skills
• Ability to develop the skills of others and to contribute to a learning environment

Desirable

• Specific skills as dictated by the post/ service

Skills Required