Job Description

We are looking for a clinical support worker with suitable surgical experience or willing to learn the role of a clinical support worker. The successful applicant will work within our busy surgical admission unit and Postoperative day unit department at Friarage Hospital.
Post holders will be appointed at band 2 or band 3 depending upon qualifications.
Band 2 requirements - willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.
Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)
Care certificate
Level 3 vocational qualification
or
Short courses and completion of
competency workbook equivalent
to Level 3 in a range of patient and
clinical care duties
and/or
Equivalent knowledge and
experience in a range of clinical
care duties equivalent to Level 3;
- Theoretical knowledge
- Experience of a range of
care and related procedures
- clinical observations
- knowledge of relevant
legislation
There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications.
Main duties of the job
The successful applicant will be working within the SAU/POSDU assisting and caring for patients undergoing surgery.
The role of a clinical support worker higher level within the department is a specialised and extremely interesting and rewarding role. As a support worker you will be directly impacting on the quality of care we provide to patients undergoing a surgical procedure.
You will be part of a larger multi-disciplinary team preparing and educating patients for surgery. You will be trained in nurse led discharge and will work closely with the nursing team.
Please note that this vacancy may close when we receive sufficient completed applications.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions
o Your Leadership Impacto Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.
Details
Date posted
24 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,169 to 25,674 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
328-PCC-7285277
Job locations
Friarage Hospital
Bullamoor Road
Northallerton
DL6 1JG
Job description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role. Job description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person Specification
Knowledge
Essential

• Excellent interpersonal, communication & active listening skills. Ability to adopt appropriate styles & methods of communication.
• Timekeeping, planning & prioritisation skills.
• Basic IT skills to use electronic patient records & other Trust systems.
• Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
• Working knowledge of legislation underpinning care provision.
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Awareness of GDPR and the need for confidentiality
• Knowledge of Safeguarding.

Experience
Essential

• Experience of working in health or social care
• Experience of undertaking and recording clinical observations and escalation of changes or findings.

Desirable

• Experience of working in an NHS care role.

Qualifications Band 2
Essential

• Must complete the care certificate within the 6 months probationary period and 'on the job training'; instruction will be provided - this is an NHS entry level requirement.

Qualifications Band 3
Essential

• Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
• Care certificate
• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations -knowledge of relevant legislation

Person Specification
Knowledge
Essential

• Excellent interpersonal, communication & active listening skills. Ability to adopt appropriate styles & methods of communication.
• Timekeeping, planning & prioritisation skills.
• Basic IT skills to use electronic patient records & other Trust systems.
• Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
• Working knowledge of legislation underpinning care provision.
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Awareness of GDPR and the need for confidentiality
• Knowledge of Safeguarding.

Experience
Essential

• Experience of working in health or social care
• Experience of undertaking and recording clinical observations and escalation of changes or findings.

Desirable

• Experience of working in an NHS care role.

Qualifications Band 2
Essential

• Must complete the care certificate within the 6 months probationary period and 'on the job training'; instruction will be provided - this is an NHS entry level requirement.

Qualifications Band 3
Essential

• Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
• Care certificate
• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations -knowledge of relevant legislation