Job Description

Job summary

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An exciting opportunity has arisen within the Mental Health - Acute Liaison service for Clinical Team Secretary/Administrator


There is an expectation for weekend cover. Mental Health - Acute Liaison supports multiagency and multidisciplinary services providing care for patients who have been assessed within our acute and community hospitals. In order to support the team our administrating clerical team are front of house and receive referrals, therefore information is gathered and documented on our computer system. The admin team also support with our daily huddles capturing information, documenting in a timely, concise and clear way. You may also need to accommodate urgent requests from senior staff to meet service demand.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

The successful candidate will be working with the Mental Health Teams within services across County Durham. We are looking to employ a hardworking, conscientious individual who is able to present themselves in a professional manner. The successful candidate would be required to perform administrative duties, have an understanding of Information systems and be able to contribute to ongoing service development.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.


From education and prevention, to crisis and specialist care -our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.


We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.


We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.


We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Details

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Date posted

31 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

24,937 to 26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-DDA-183-25-A

Job locations

Rowan Building


Holly Hurst Road


Darlington


DL3 6HX

Job description

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Job responsibilities

The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families, along with external agencies in order to support liaison services.


Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.


Job description

Job responsibilities

The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families, along with external agencies in order to support liaison services.


Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

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Qualifications

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Essential

Level 3 in Business Administration or equivalent (or willingness to achieve in timescale) Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role

Experience

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Essential

Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information). Customer Service experience (face to face, answering calls, correspondence) Experience of organising completing demands and workloads Experience of setting up and maintenance of administrative systems and processes Experience of working autonomously and proactively

Knowledge

#

Essential

Comprehensive knowledge of Microsoft Office applications Understanding of data protection and the need for confidentiality and how to maintain this Knowledge of office systems and processes Person Specification

Qualifications

#

Essential

Level 3 in Business Administration or equivalent (or willingness to achieve in timescale) Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role

Experience

#

Essential

Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information). Customer Service experience (face to face, answering calls, correspondence) Experience of organising completing demands and workloads Experience of setting up and maintenance of administrative systems and processes Experience of working autonomously and proactively

Knowledge

#

Essential

Comprehensive knowledge of Microsoft Office applications Understanding of data protection and the need for confidentiality and how to maintain this Knowledge of office systems and processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).


From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).


Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).


From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

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Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Rowan Building


Holly Hurst Road


Darlington


DL3 6HX

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer details

--------------------

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Rowan Building


Holly Hurst Road


Darlington


DL3 6HX

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)