Job Description

Clinique

------------



In 1968, a savvy beauty editor asked a leading dermatologist "Can great skin be created?" Clinique was born. Clinique's mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. A custom-fit philosophy extends to Clinique Colour, which opens all skin types and tones to the joy of possibilities. Proudly allergy-tested and 100% fragrance-free, Clinique's skin care authority is truly global. Clinique is always different. And always will be.

WHAT THIS ROLE DOES

-----------------------

We are seeking a commercially minded and detail-driven Online Content Executive to join our UK digital team. In this pivotal role, you'll support the execution of content and product strategies across digital touchpoints, acting as a key link between internal teams and retail partners. You'll take ownership of product setup and digital asset coordination while helping bring campaigns to life through compelling, brand-aligned content. In addition to leading campaign rollouts and website updates, you'll also play a vital role in managing retailer relationships -- ensuring content accuracy, providing creative support, and stepping in during key team absences. This role is ideal for someone with a blend of creative instinct, digital operations know-how, and stakeholder management skills.

KEY RESPONSIBILITES

-----------------------

Product Setup & Retailer Coordination

Own and manage the full product setup process across internal systems and retailer platforms, ensuring all product information, specifications, and go-live timings are accurate and aligned with campaign plans. Manage and update PIM sheets in collaboration with the corporate team to ensure accuracy across retailer feeds and product uploads. Act as a primary support to the Retailer Manager, stepping in during absences to ensure continuity of communication and delivery for key accounts. Build and maintain strong working relationships with retail partners, acting as a point of contact for product content, digital assets, and campaign copy. Create and distribute tailored product and content packages to retailers to drive excitement around new launches and seasonal activity. Respond to retailer requests for bespoke copy, product images, and banners to support their execution of brand campaigns across their own platforms. Manage sample requests for shoots, ensuring smooth coordination and timely delivery. Conduct regular site walks of key retailer websites to assess content presentation and identify optimisation opportunities that enhance brand visibility and conversion.

Digital Asset Management

----------------------------


Manage the creation and delivery of digital assets for both the brand site and retail partners, including: +

Product images

: Liaise with internal teams to create, resize, and deliver high-quality assets. +

Site banners

: Write or adapt banner copy and brief in creative to align with campaign messaging and retailer specifications.
Ensure master content and product files are regularly updated and distributed for accurate and consistent content delivery across channels.

Content Strategy & Execution

---------------------------------


Own the end-to-end content briefing process for both the brand site and retailer channels, ensuring that all campaign content is strategically planned, clearly communicated, and executed on time. Translate overarching brand and marketing strategies into clear, actionable digital content plans, driving execution across homepage features, campaign landing pages, and promotional storytelling. Lead the development of campaign-specific landing pages, coordinating with Trade, CRM, Creative, and UX to ensure a cohesive and engaging digital experience. Work collaboratively to ensure product, messaging, and campaign assets are aligned across the customer journey. Ensure content is optimised for both user experience (UX) and search engine visibility (SEO). Monitor and analyse content performance, drawing insights from web analytics and retailer feedback to improve future executions and inform optimisation strategies.

Website & CMS Support

--------------------------


Maintain a working knowledge of the brand CMS, with the ability to step in and support content uploads and updates when required -- particularly during peak periods or team absence. Assist in executing high-priority site changes, ensuring homepage and other key areas reflect trade and marketing priorities, performance insights, and seasonal trends.

WHAT YOU WILL NEED TO BE SUCCESSFUL IN THIS ROLE

----------------------------------------------------


Proven experience in a digital content, e-commerce role, with responsibility for campaign execution, content strategy, and product setup. Strong understanding of product data handling, including experience with PIM systems, bulk uploads, and spreadsheet-based content management. Excellent copywriting and proofreading skills, with the ability to adapt tone for different brands, channels and audiences. Experience briefing creative teams or agencies to deliver digital content assets for both brand and retail environments. Confident stakeholder manager with experience working cross-functionally and externally with retail partners. Highly organised, with the ability to manage competing priorities, multiple projects, and tight timelines. Comfortable working with CMS platforms (e.g. Drupal, Shopify etc.), with the ability to step in as needed to support content delivery. Familiarity with SEO best practices, UX principles, and digital merchandising within a commercial environment. Proficient in Microsoft Excel or Google Sheets for structured data management and reporting.

COMPENSATION AND BENEFITS

-----------------------------


Hybrid Working (2 days WFH, 3 days office based)*
25 Days Annual Leave (exc. Bank Holidays)*
1 day Annual Leave to celebrate your birthday*
Holiday Purchase opportunity*
Bonus Opportunity*
Ability to work Remotely/Abroad up to two weeks per calendar year*
Summer Fridays*
Generous Staff Discount*
Mental Health Wellbeing Initiatives*
Benefits platform with exclusive discounts and offers*
Employee resource groups*
LinkedIn learning*