Job Description

About You

Are you a highly skilled and proactive Cloud Hosting Engineer with a passion for problem-solving and a deep understanding of cloud technologies?

We're seeking a seasoned technical professional with an excellent understanding of private and public cloud technologies and expertise in infrastructure engineering and related technologies.

You'll work autonomously on implementation, maintenance, and seamless integration across both private and public cloud environments, all while ensuring optimal performance and uptime.

The Role

As a Cloud Hosting Engineer at Heywood, you'll provide expert support for our extensive cloud infrastructure. This involves the strategic implementation and diligent maintenance of our private cloud, ensuring its seamless integration with our public cloud strategy.

What you'll do:

Remotely monitor and maintain private cloud infrastructure for optimal performance Swiftly respond to and resolve system alerts, collaborating with internal teams and datacentre partners Resolving customer issues, escalating issues where necessary and responding within agreed SLAs Provide support and guidance, including explaining technical concepts to non-technical people Implement and design infrastructure changes and new cloud projects Manage daily system operations, including OS patching, upgrades, monitoring, and backup processes Conduct regular Disaster Recovery testing and ensure data integrity Maintain stringent security and confidentiality, adhering to industry standards Proactively identify and address potential system downtime

About Us

Heywood combines a passion for software with Agile methodologies to create modern software and data solutions and services for businesses, pension providers and third parties that help transform how their members and customers manage their lifelong financial journeys.

Working for an expanding established market leader, you will have a real voice to influence our evolution. Continued learning and progression is ingrained in our daily life, encouraged through a variety of forums from e-learning subscriptions and a down-tools day ("Hive Day") and communities of practice for learning and experimentation. Our open culture encourages wide participation and innovation.

We also reward our hard work through regular socials, organised by our people. Socials events include fiercely competitive bake-offs, Pride month office parties, sporting events, games nights and much more!

We are committed to a hybrid working model, combining remote and office-based working.

Discover more at https://www.heywood.co.uk/careers

EDI statement

As an equal opportunities' employer, Heywood is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Heywood.

Legal stuff

https://www.heywood.co.uk/privacy-notices#jobapplicantprivacynotice

Job Types: Full-time, Permanent

Pay: 40,000.00-50,000.00 per year

Benefits:

Casual dress Company events Company pension Free flu jabs Health & wellbeing programme Life insurance On-site parking Private medical insurance Referral programme Sick pay Work from home
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Altrincham WA14