Job Description

Club Operations & Sales Assistant - Hollinwell (Notts Golf Club)

14 an hour - Permanent

Location - Hollinwell, Derby Road, Kirkby-in-Ashfield, Nottingham, NG17 7QR

Full

Hollinwell (Notts Golf Club) are looking for a friendly, reliable, and customer-focused individual to join our team at one of Nottinghamshire's premier heathland courses. This is a part time role, ideal for someone with a passion for golf or customer service.

About the Role:

You will play an important part in the day-to-day running of the office, golf operations and sales. The role combines tee time sales and service within golf administration, giving you variety and responsibility within a busy club environment.

Key Responsibilities:

Front of House & Customer Service:

Deliver first class customer service to members and visitors.

Look to deliver green fee sales as per directed KPI's.

Support the running of golf operations, including bookings, tee sheet management and competition administration.

Maintain a welcoming and professional environment for all golfers.

Liaise with Heads of Departments to ensure and maintain efficient communication and service delivery.

Professional telephone manner and verbal communication skills

Administrative Duties:

Assist with general office administration such as database management, email and telephone correspondence, member requests.

Assist with maintaining accurate records of sales, memberships and visitor statistics.

Assist with preparing accurate reports or documentation for Management/Committee meetings.

General Support:

Ensure the reception and clubhouse areas are tidy, welcoming and well presented.

Adhere to all Club policies, rules and standard operating procedures and complete all mandatory training, including First Aid, Manual Handling and other compliance courses as required.

Essential Skills:

Excellent communication and interpersonal skills with a focus on customer service.

Confident using computer operating systems and Microsoft Office applications.

Reliable, well organised and able to manage multiple tasks independently.

Friendly, approachable and a team player.

Confidence in managing and directing customer enquiries appropriately.

Desirable Skills:

Experience in a golf club, sports/leisure or administrative environment.

Previous experience of a customer service or sales related role.

How to apply:

Please send CV with covering letter to Michael Teager via email to: office@hollinwell.co.uk or call 01623 753225 if you require any further information.

Job: Part time

Pay: 14ph

Expected hours: 20 per week

Benefits:

Competitive hourly rate

Free on-site parking

Complimentary Golf (subject to club policy)

Free meals

Flexible hours

Opportunities for training and career development within the Club.

Job Type: Part-time

Pay: 14.00 per hour

Expected hours: 20 per week

Benefits:

Additional leave Discounted or free food Employee discount Free parking Sick pay
Work Location: In person