Job Description

Join Us
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
The Hotels
RBH is proud to operate three of Edinburgh's most distinguished properties -- each with its own story, spirit, and sense of place.
The Edinburgh Grand, a Luxury Collection hotel, embodies timeless sophistication and heritage in the heart of New Town. Old Town Chambers, part of the Autograph Collection, blends contemporary design with centuries-old charm. Completing this exceptional trio, Abbey Strand Apartments offers an independent luxury experience within a historic royal setting at the foot of the Royal Mile.
Together, they represent a rare opportunity to shape the commercial journey of some of Scotland's most iconic addresses -- each now part of Marriott International's global portfolio of luxury and premium brands.
Cluster Director of Revenue Management
We are seeking an exceptional, commercially astute Cluster Director of Revenue Management to lead and evolve the revenue and reservations strategy across this unique cluster of luxury properties.
This high-impact role combines strategic leadership with hands-on commercial management - balancing brand individuality with cluster-wide cohesion. You'll oversee all aspects of revenue optimisation, distribution, and reservations, ensuring a seamless commercial approach that maximises profitability and enhances the guest journey from booking to stay.
What You'll Be Doing
Strategic Revenue Leadership

• Develop and execute integrated revenue and reservations strategies across all three properties, aligned with brand identity and commercial objectives.
• Balance the distinct needs of each property to optimise total cluster performance.

Commercial Performance & Optimisation

• Maximise total revenue across rooms, F&B, M&E, and ancillary services.
• Drive performance through effective segmentation, pricing, and inventory control.
• Lead the Reservations Department, ensuring accurate forecasting, conversion excellence, and an exceptional pre-arrival experience.

Market Intelligence & Competitive Analysis

• Continuously monitor local and global market trends, competitor activity, and economic shifts.
• Translate insights into actionable strategies to sustain competitive advantage.

Forecasting & Analytics

• Deliver precise forecasting, budgeting, and revenue reporting for all properties.
• Use commercial data to influence business decisions and guide long-term strategy.

Distribution & Channel Management

• Oversee all distribution channels -- online and offline -- ensuring optimal mix, rate integrity, and brand consistency.
• Champion direct bookings while maximising performance across third-party platforms.

Collaboration & Leadership

• Partner with Sales, Marketing, and Operations to deliver unified commercial strategies.
• Lead, mentor, and develop both the revenue and reservations teams, building a culture of analytical excellence and guest focus.

Brand & Product Positioning

• Protect and enhance the distinct identities of each property - ensuring every pricing and distribution decision reflects their individual character and positioning.

About You

• Proven experience as a Director of Revenue or Cluster Revenue Manager in the luxury or upper-upscale hospitality sector.
• Expert knowledge of Marriott International systems and tools (One Yield, MARSHA, Opera, etc.)
• Strong analytical capability and strategic foresight, with the ability to translate complex data into actionable commercial strategies.
• Commercially minded and results-driven, with strong leadership and communication skills.
• Experience managing multi-property portfolios or mixed-brand environments is highly desirable.
• Knowledge of the Edinburgh luxury market and wider UK hospitality landscape will be a distinct advantage.

Why You'll Love This Role
This is a rare opportunity to shape the commercial direction of three remarkable properties under globally recognised brands. You'll be part of a talented and collaborative team, using industry-leading systems to deliver exceptional performance and growth.
At RBH, we value insight, innovation, and integrity empowering our people to make a meaningful impact while developing their careers within one of the UK's most progressive management companies.
The Recruitment Process
At RBH, we see recruitment as a two-way journey - a chance to explore whether our ambitions align. Our Talent Acquisition Manager may invite you to an initial Teams conversation to get to know you and your approach. If there's a match, you'll progress to an interview with our hiring managers in the coming weeks.
Perks You'll Love

• Discounted hotel stays for you and your loved ones -- including our iconic Edinburgh properties.
• An extra day off to celebrate your birthday.
• 30% off food and drink at RBH hotels.
• Refer a Friend" scheme -- earn up to 250 per referral.
• Wagestream - flexible access to your earned pay.
• Life insurance, Employee Assistance Programme, and year-round social and wellness events.

Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive, people-first culture. If you require reasonable adjustment at any stage of the process, please let us know.

Skills Required