Job Description

Job Ref:

CRI3232

Branch:

DoubleTree by Hilton London - West End

Location:

DoubleTree by Hilton London - West End, London (Central)

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

09/10/2025

Closing date:

11/12/2025

The Role



The primary objective of the role is to maximise revenue for the hotel through pro-active and reactive selling and commercial management strategies and techniques.



Other accountabilities include:


Ensuring sales objectives and strategies are delivered

Maximising revenue and occupancies, and cross-selling between the wider portfolio

Mapping of the local corporate area to source new sales leads and opportunities

Regular meetings with accounts and clients to ensure strong business relationships are maintained

Working closely with front office and GCE teams to source and identify new sales leads and to ensure these are followed up on

Maintaining existing customer relationships while also driving new business

Being an ambassador by professionally representing the hotel


The Person



As well as having experience in a similar role, the ideal candidate will be a strong communicator, deliver exceptional service to clients, be highly organised and be able to prioritise their workload. Previous experience with systems such as Delphi FDC or similar would be highly advantageous.



Benefits


GoHilton - you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family

Private Healthcare Plan - financial assistance towards the cost of healthcare

2 x annual salary life assurance

Learning and development opportunities - from our lots of in-house training courses and programmes and over 1,000 training courses available on our 'Training University'

Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level

Hero Of The Month recognition programme to recognise and celebrate your achievements

Free-of-charge freshly cooked meals to enjoy on duty

Free-of-charge dry-cleaning of suiting items


Eligibility:



In line with the requirements of the Asylum Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.



Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



Nestled at the gateway to London's West End, DoubleTree by Hilton London - West End offers the perfect base for exploring the city. Located just two blocks from the British Museum and within a mile of Soho, Covent Garden, and Regent Street, the hotel places guests steps away from world-class theatres, renowned musicals, and endless shopping and dining options. With Holborn and Russell Square stations only a five-minute walk away, the rest of London is easily accessible.



After a day of sightseeing, guests can unwind at The Writing Room, the hotel's contemporary restaurant and bar, serving crafted cocktails and a delicious selection of global cuisine. A variety of charming pubs and restaurants are also located just moments from the hotel.

Sustainability

Sustainability is at the core of our hotel, earning us the prestigious Green Key Certification. We are committed to eco-friendly hospitality, ensuring a comfortable and responsible stay.