Job Description

Role Overview

We are seeking a dynamic Cluster Sales Executive with a strong focus on MICE and Group bookings to drive revenue across three leading hotels in the London Paddington area. You will play a critical role in identifying and converting high-value leads, nurturing key partnerships, and maximising group and event-related business opportunities. This position is instrumental in increasing market share and supporting the strategic sales growth of our hotel group.

Key Responsibilities

Develop and execute targeted sales strategies to grow revenue specifically for the MICE and Group segments Proactively generate new business leads and convert enquiries into confirmed bookings through proactive outreach, networking, and follow-up Manage and expand relationships with key accounts, event organisers, travel agents and corporate clients Conduct hotel site visits and presentations to promote meeting and group facilities Collaborate with IHG and Accor central MICE and group sales teams to align on pipeline opportunities and maximise brand support Handle group RFPs, negotiate rates and contracts, and manage group blocks and event logistics in collaboration with hotel operations Ensure a high level of client satisfaction through tailored proposals, seamless coordination, and exceptional communication Attend networking events, and industry exhibitions to grow lead generation and brand visibility Monitor local and international MICE market trends, competitor activity, and evolving client needs to inform strategy Maintain detailed records of client interactions and sales activities using CRM tools (e.g., Salesforce, Opera) Promote loyalty through IHG/Accor membership and event programs to drive repeat business Collaborate closely with the Operations Team to ensure smooth event execution and client retention Prepare and present weekly performance updates, lead tracking reports, and market insights Contribute to the wider sales and revenue strategy of the cluster with a strong commercial mind

What We're Looking For

2 years' experience in hotel sales with a focus on MICE and Group business Familiarity with IHG, Accor, or other major hotel groups is advantageous Proven ability to generate and convert leads within competitive sales environments Strong interpersonal, negotiation, and presentation skills Organised, self-motivated, and results-oriented with attention to detail Experience with Opera, Salesforce, Cvent, ANAIS, Venue Directory and MeetingBroker

What We Offer

Global hotel discounts for you, your family, and friends across Accor and IHG networks Complimentary meals during shifts 28 days of holiday (including bank holidays) Recognition and reward schemes Opportunities for career growth, training, and development Full-time position: 40 hours per week (Monday to Friday, 9am-6pm or as the business requires) Workplace pension scheme
Job Type: Full-time

Pay: From 26,000.00 per year

Additional pay:

Performance bonus
Benefits:

Canteen Company pension Discounted or free food On-site gym
Schedule:

Monday to Friday
Work Location: In person