MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world's most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes.
As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you'll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience.
We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members.
Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.
JOB LOCATION
: Would require frequent travels within Scotland so a Valid UK Driving Licence is essential.
JOB RESPONSIBILITIES:
Develop and maintain positive relationships with residents, tenants, and guests.
Builds and strengthens relationships with existing and new online and offline accounts to enable future bookings. Activities include sales calls, identfiy new markets, entertainment, attending trade shows, networking events etc.
Establish strong partnerships between field and hotel and commerical team by maintaining a productive dialog and exchange of ideas.
Manages and develops relationships with key internal and external stakeholders.
Maintain FIT and group data base of travelers, bookers, influencers. , decsion makers
Interacts with travel agencies, corporate ( where ever possible) to obtain feedback on product quality and service level and escalate to Sales Head and Hotels GMs.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Responsible for Corporate, Travel Agency (leisure / Business travel agents) and domestic tour operator room Sales for the hotel and ensure monthly targets are met. Identify new b2b and B2bc clients & new business to ensure monthly hotel targets are met for hotel assigned.
Represent Hotels in local events and exhibition.
Update sales action plans, events & MICE tracker weekly and monthly.
Liaise with Hotel and marketing team come up with regular new promotion and offers.
Maintain database of existing and new accounts
Review daily reports and focus on recommendations concerning sales.
? Weekly BOB
? Daily 5 months report
? Weekly wedding report
? Weekly forecast
? Daily Comp set report.
? Target sheet
? Online production
Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Cross selling for other hotels in company portfolio.
Closely following up on all business leads within a 24-hour response timeline to clients.
Attending department and hotel meetings as necessary.
Performs other duties as assigned to meet business needs
WHAT YOU'LL NEED:
Previous hotel industry Sales/National/ unit Account sales experience preferred.
Experience evaluating business trends and developing and successfully implementing new business programs or strategies that enhance business performance
Demonstrated ability to deliver results under difficult conditions, even when faced with complexity and ambiguity.
Valid driving license.
Approach problems with open-mindedness, generate innovative ideas and solutions, stimulate creativity and innovation in others.
Job Type: Full-time
Pay: From 41,000.00 per year
Application question(s):
Do you have a UK Driving Licence?
Work authorisation:
United Kingdom (required)
Work Location: In person
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