Job Description

Fixed term contract, 12 months.
Part time, 18.75 hours per week. Flexible working hours will be considered.
The role
Working at the Cumberland, you become part of something special. We're a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us.
We're on an exciting transformational journey with our people firmly at the forefront of our plans. If you want to work for a team integral in helping to drive cultural change, a team where you can bring your whole self to work bringing your energy and creativity to make a positive difference, then this is the job for you.
We have an opportunity for a CMO Finance Support to join us, based within our Change function (CMO).
This will be a fixed term contract position for a period of 12 months.
You'll be required to travel to our Head Office at Cumberland House in Carlisle as and when required for meetings and operational tasks. The expectation will be a minimum of 2 days per month, on average.
The Benefits

• Salary - up to 16,396.50 p.a. (FTE 32,793) p.a. depending on skills and experience.
• Holidays - 25 days holiday pro-rated, plus public holidays and the opportunity to buy and sell up to 3 days.
• Learning and Development opportunities - We want you to grow in your role. We'll work together to support your personal and professional development.
• Hybrid Working - the tools and equipment you need to be able to work from home when you need to, depending on your role.
• Health and Wellbeing - a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme.
• Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.

What will you be doing?
Reporting to our CMO Finance Lead, you'll provide essential finance and administrative support to ensure smooth and effective financial operations and project delivery across the Change function. The role focuses on maintaining accurate cost records, supporting financial processes and supporting report preparation.
Key Responsibilities:

• Purchase Order and Invoice Processing
• Project Cost Tracker Support
• Timesheet Data Analysis
• Presentation & Reporting Support
• Updating and Maintaining Records
• Reporting Support for the CMO Function

About you:
We would like you to have the following:
Qualifications:

• Ideally a qualification in finance, bookkeeping, administration, business, or a related field
• A good standard of general education

Experience:

• Previous experience in a finance or administrative support role
• Familiarity with financial systems, timesheet tools, and project reporting
• Experience working in a fast-paced change or project environment is desirable

Technical Skills:

• Strong Microsoft Excel proficiency - formulas, pivot tables, VLOOKUPs, and macros
• Comfortable with Microsoft Office (PowerPoint, Word, Outlook)
• Familiarity with WebEx / Teams, and collaborative tools

Core Competencies:

• Exceptional attention to detail and data accuracy
• Analytical mindset with the ability to interpret and question data
• Clear and professional verbal and written communication
• Organised and proactive with strong prioritisation skills
• Able to work independently while supporting a wider team
• Discreet and trustworthy with confidential information
• Friendly, professional, and dependable under pressure
• Team player with a collaborative and can-do attitude
• Eager to grow in finance, project, or business support functions

We're here to create a banking experience that's kinder to people and planet.
Unlike banks, we don't have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.

Skills Required