The Turning Manager plays a pivotal role in the workflow structure, providing direction and operational oversight across their assigned area. Responsible for defining and prioritising the work for their dedicated area, the Turning Manager have a clear and actionable workload to drive On Time Delivery (OTD). By acting as the primary liaison between customer services and production, the Turning Manager maintains up-to-date order status visibility and supports the resolution of operational issues.
In addition to workflow management, this role, this role is accountable for people leadership, talent development, and creating a positive team culture. By focusing on both people and process, the Turning Manager enables their teams to deliver high-quality results while fostering continuous improvement, engagement, and collaboration.
Key Responsibilities:
Define, prioritise, and communicate the work pipeline priorities for Turning
Provide Area Leads with clear, actionable worklists aligned to customer and business priorities
Ensure alignment with quality standards and technical requirements by collaborating closely with Area Leads, Setters, and Leading Hands
Lead, manage, and coach a team of Area Leads, Setters, and operators to ensure performance, engagement, and professional growth.
Create a high-performance culture that promotes collaboration, ownership, and pride in quality.
Implement structured people development plans, including training, mentoring, and succession planning to build future capability
Champion a culture of safety, quality, and respect, embedding best practices and continuous learning.
Support Area Leads in resolving operational and production issues that impact On Time Delivery
Drive continuous improvement initiatives within the value stream to enhance quality, efficiency, and delivery performance
Facilitate daily communication and coordination between cross-functional teams including production, planning, and resource deployment
Monitor workflow progress and adjust priorities in response to changing business needs
Participate in capacity planning and resource allocation decisions in partnership with the Resource Deployment Team
Attend regular meetings with the Senior Management team to coordinate ongoing progress and discuss constraints
Monitor performance and progress in your own area, analysing corrective actions and preventative measures
Foster a culture of measurable continuous improvement and lean operations
Identify and analyse production bottlenecks and workflow to improve throughput and overall efficiency
Knowledge & Experience:
Proven experience in a manufacturing or production leadership role, ideally in a fast-paced, high-mix environment
Experience in People Management
Proven experience in CNC Turning and Milling (essential)
Experience in planning workload priorities
Experience with continuous improvement in the workplace
Lean Six Sigma / Similar CI qualifications (desirable)
Production / Engineering qualification (highly desirable)
Ability to identify and support problem solving of bottlenecks
Experience of FANUC control systems (desirable)
Skills:
Clear communication, both written & verbal
Computer literate (including Microsoft office)
ERP system experience (desirable)
Ability to identify, analyse, and solve production-related issues
Solution centric focus using problem solving and troubleshooting techniques
* Detail orientated mindset
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