Job Description

Join HASCS as a Care Coordinator and make a real difference every day.

We're seeking a proactive, organised individual with a background in care and administration to play a pivotal role in our daily operations. If you thrive on supporting teams, solving problems, and ensuring high-quality care delivery, we want to hear from you.

Why Join HASCS?

At HASCS, we do things differently. You'll be at the heart of our operations--managing complex rotas, building strong relationships with staff and service users, and ensuring everyone receives the support they need. You'll join a values-driven team that champions quality, compassion, and person-centred care.

Key Responsibilities

Rota Management:

Create and maintain rotas for Registered Nurses, HCAs, Care/Support Workers, and peripatetic staff. Respond swiftly to last-minute changes, ensuring seamless shift coverage.

Staff Support & On-Call:

Act as the main point of contact for staff during office hours and on-call periods (with the support of our Nurse Managers), handling scheduling queries, sickness, holiday requests, and shift changes. Provide empathetic, solutions-focused support during challenging conversations.

Database & Administration:

Keep the Care Coordinator Database accurate and up to date. Compile weekly omission forms and function reports for management. Book hotel accommodation for RMTS and Bank staff. Assist HR and Payroll with the leavers process.

Quality & Compliance:

Collaborate with clinical and operational teams to ensure staffing, training, and compliance standards are met. Participate in continuous improvement activities and multidisciplinary team meetings.

Client Engagement:

As and when it requires, visit clients in the region to build relationships and understand their needs - to ensure understanding of the dynamic of rota planning.

On-Call Duties (on rotation with support of Regional Nurse Manager):

Arrange cover for last-minute scheduling changes or missed shifts. Communicate with families and package managers regarding any issues or changes. Prioritise urgent on-call responsibilities while maintaining routine coordinator tasks.

Other Duties:

General administrative support as required.
Work two out of eight bank holidays

What You'll Bring

NVQ or Care Certificate qualification in Care Work. At least 2 years' experience as an administrator in a care or similar setting. Proficiency with Microsoft Office (Outlook, Excel, PowerPoint, Word). Strong understanding of care legislation and best practices. Full driving licence and access to your own vehicle.

Benefits

Private medical and dental insurance Enhanced maternity/paternity leave Company pension & events Bereavement and sick leave Employee referral programme

Salary:

24,500 rising to 26,000 upon successful completion of probation

Ready to take the next step in your care career?

Apply now to join a supportive, forward-thinking team where your work truly matters. Full Job description upon request

Job Types: Full-time, Permanent

Pay: 24,500.00-26,000.00 per year

Benefits:

Bereavement leave Company events Company pension Enhanced maternity leave Enhanced paternity leave On-site parking Private dental insurance Private medical insurance Referral programme Sick pay
Experience:

Administrative: 2 years (preferred)
Licence/Certification:

Care Certificate (preferred) Driving Licence (preferred)
Work Location: In person