We are seeking a dynamic and experienced Coffee Shop Manager to lead our team and ensure the smooth operation of our coffee shop. The ideal candidate will possess strong leadership skills and a passion for hospitality, with a focus on delivering exceptional customer service. This role involves overseeing daily operations, managing staff, and maintaining high standards of food safety and quality.
Duties
Supervise daily operations of the coffee shop, ensuring efficient service and customer satisfaction.
Lead, train, and motivate a team of kitchen staff to deliver high-quality products.
Manage inventory levels, placing orders for supplies as needed while minimising waste.
Ensure compliance with food safety regulations and maintain cleanliness in the kitchen and serving areas.
Develop menus that reflect current trends while considering customer preferences.
Handle customer inquiries and resolve any issues promptly to maintain a positive experience.
Monitor financial performance, including sales targets and expenses, to achieve profitability.
Foster a welcoming atmosphere that encourages repeat business through exceptional service.
Requirements
Proven experience in a supervisory role within the culinary or hospitality industry.
Strong leadership skills with the ability to inspire and manage a diverse team effectively.
Knowledge of food safety standards and best practices in food preparation.
Excellent communication skills with a friendly disposition towards customers and staff alike.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
If you are enthusiastic about leading a team in a vibrant coffee shop environment, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: Up to 26,000.00 per year
Benefits:
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Store discount
Experience:
Supervising experience: 2 years (required)
Restaurant management: 2 years (required)
Hospitality: 2 years (preferred)
Customer service: 2 years (required)
Licence/Certification:
Driving Licence (preferred)
Food Hygiene Certificate (required)
Work Location: In person
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