Job Description

Location

High Wycombe

Contract Type

Permanent

Salary Range

29,588 - 33,002

Hours per week

37

Closing Date

26/01/2026

Ref No

1957

Collaborations Administrator

Full Time (37hrs per week) - Permanent

Location - High Wycombe

Salary -

29588-33002

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That's why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.



Our University's DRIVE values and are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.



We are seeking a proactive and detail-oriented individual to provide comprehensive administrative support within the Directorate for External Collaborations. The role focuses on managing and maintaining collaborative relationships with partners in the UK and overseas, ensuring operational efficiency and quality assurance across all activities.



Key responsibilities include administering partner staff approval processes, coordinating collaboration communications, maintaining internal network pages and social media channels, and managing the official repository of documentation and partner registers.



The post holder will work closely with internal and external stakeholders, often under pressure, and must demonstrate flexibility, strong organisational skills, and a commitment to fostering an inclusive university community where everyone can thrive.

What we offer:

a generous holiday entitlement (30 days per annum, plus bank holidays & closure days) Hybrid working (dependent on business needs) training & development support opportunities contributory pension scheme discounted gym membership for our on-site gym a range of staff discounts with major retailers.




Please click here to see our wide range of benefits available for employees.

Please click here for our behavioural based interview question bank.

Please click here to view our employee handbook.



If you have the qualities and attributes representative of the University's values and ambition, we would be delighted to hear from you.



For further information about this role please contact Professor Sarah Williams on sarah.williams2@bnu.ac.uk



All applications are to be made in full and online.



BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU's workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.



Please let us know if you require any adjustments or support during the recruitment process. We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to Louise Williams on louise.williams@bnu.ac.uk if you have any specific needs or if you would like more information on how we can support you.



We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.

Closing Date:

25

th

January 2026

Interview Date:

6

th

February 2026

If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK. Due to the salary of this role we are unable to provide Visa sponsorship for the successful candidate.



BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.

JOB DESCRIPTION

Job Title:

Collaborations Administrator

College/Directorate:

External Collaborations

Grade:

E

Location:

High Wycombe

Hours:

37

Responsible to:

PVC External Collaborations

Responsible for:

N/A

Job Purpose:

This post holder is responsible for providing administrative support for the Directorate in relation to the development, maintenance, monitoring, and quality assurance of collaborative relationships in the UK and overseas. The focus of activity relates to the administration of collaboration operational activities, partner staff approval procedures, collaboration communications, maintenance of EC BEN pages, social media and other communications channels, and the maintenance of the formal repository of definitive documentation relating to each relationship and academic programme and the partner register. The post holder will be required to be proactive and flexible in delivering support to internal and external stakeholders and be able to operate under pressure. To practice an inclusive approach and support building an inclusive university community where people can be themselves.

Main Duties & Responsibilities of the role:

To coordinate and deliver on allocated tasks and/or quality assurance processes. Areas from which tasks may be allocated include:
Organising Keeping in Touch Events Monitoring publication of information on internal and external webpages, ensuring that they are kept up-to-date. Processing and recording Partner staff approvals Liaison with Colleges and directorates Advising Partners of deadlines for submission of formal documentation, e.g. Course Delivery Schedules and Partner Programme Calendars and ensuring these are adhered to. Maintenance of definitive trackers and extraction of data for all stakeholders Maintenance of formal repository of collaborative relationships documentation e.g. Agreements Committee servicing e.g. Team Meetings, Operations and Quality Boards To support collaboration-related administrative processes, and be involved in planning for such activities. To maintain the accuracy and integrity of data held on University systems including regular checking of data in liaison with Student Records and Data teams. To provide a professional and consistent service to internal and external stakeholders To assist with collaboration review events as required. Organising travel arrangements and itineraries for all EC staff. Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices. Such other duties temporarily or on a continuing basis, as may reasonably be required.

PERSON SPECIFICATION - Essential Criteria Only

A = Application T = Test I = Interview

Education, Qualifications & Training

Means of Testing

Level 3 (e.g. A-Level, T-Level, BTEC Nationals, NVQ or equivalent)


A

Knowledge & Experience

Delivering an excellent customer experience


A/I


Good general administrative experience


A/I


Experience of working with computer database systems


A/I


Evidence of supporting staff


A/I


Experience of working in a customer service environment


A/I


Experience of working in Higher Education


A/I


Awareness of data protection, freedom of information and consumer rights legislation


A/I

Skills

Digitally able and proficient in Microsoft tools


A/I


Ability to work as part of a team


A/I


Good interpersonal and communication skills


A/I


Ability to prioritise tasks and work flexibly on own initiative and to tight deadlines


A/I


Good organisational skills


A/I


Ability to deal with problems and enquiries professionally


A/I


Methodical and accurate approach - meticulous attention to detail

Special Requirements

Willingness to work at different sites both within the UK and overseas


A/I

Behavioural INDICATORS

The BNU Behaviours Framework (BBF) is a framework for all University staff that sets out the key behaviours that exemplify the DRIVE values and ethos of the University. The nine categories provide a clear steer on behavioural expectations that will help support a step change in the performance and culture of the University.

The three key behavioural indicators for this post are as follows:

Delivering excellent service

Providing the best quality service to external and internal customers/students/stakeholders. Building genuine and open long-term relationships in order to drive up customer service standards.

Working together

Working collaboratively and across boundaries with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.

Achieving results

Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.