Job Description

End Date Thursday 04 September 2025
Salary Range 39,825 - 44,250
Flexible Working Options Hybrid Working, Job Share
Summary TITLE: Colleague Relations Assistant Manager
LOCATIONS: Edinburgh, Leeds or Bristol
WORKING PATTERN: We work in a hybrid style, spending at least two days per week (or 40% of time) in one of our office locations.
At LBG, our purpose is Helping Britain Prosper. In People & Places, we're driving innovation to elevate colleague experience and boost productivity as we support one of the largest transformations in financial services. We're looking for a curious, proactive, and delivery-focused individual to join our Colleague Relations Team.

This role is a great opportunity to play a key part in supporting our small, high-profile team. We deliver complex people change programmes, negotiating and consulting on behalf of LBG with People Forums and two recognised unions. We move at pace, providing support for the Group to drive strong colleague outcomes.
If you're someone who wants to learn, be involved in strategy, loves to challenge the status quo and brings energy and passion for doing things differently, this could be a great fit. You'll play a key role in helping us deliver high-quality outcomes by providing coordination, insight, and operational support.
There will be some travel to P&P strategic hubs on occasion for team events and some meetings, which can be planned in advance. We are open to discussion on other agile and flexible working patterns.
Key Accountabilities

• Support the delivery of Groupwide and Business Area industrial relations and complex people change programmes, helping drive people transformation.
• Supporting the Colleague Relations engine to run - planning and coordinating to execute team priorities.
• Drive engagement through helping coordinate meetings, crafting materials for interactions with leaders, Forums, unions, and other stakeholders.
• Gather and analyse data that shapes smart decisions, improving outcomes for people-related changes.
• Drive the use of innovative technologies and AI in the Colleague Relations team to improve processes and boost efficiency.
• Horizon scanning of relevant employment and industrial relations developments, sharing insights with the team.
• Contribute to risk and governance processes by maintaining accurate records and supporting compliance with policies.

What We're Looking For

• The desire to shape the future of work; strong interest in colleague relations, employee engagement, or people transformation.
• Laser-sharp organisational skills and attention to detail, with the ability to thrive in a dynamic, fast-paced environment.
• A love of learning with a natural growth mindset.
• A team-player mindset with a passion for learning and growing.
• Confidence using data and digital tools, plus a curiosity for how tech and AI can aid delivery.
• Clear, impactful communication skills and the ability to collaborate with diverse stakeholders.
• A proactive attitude with a drive for making marginal gains and solving problems creatively.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.
We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.