Job Description

College Resource Assistant - Covering Our Town Campuses

Start Date: Immediate start available

Full Time - Term Time 37 hours per week

Term Time only 200 days

(to include 5 Training days plus 5 days as directed)

Monday 08:00 - 16:30, Tuesday - Thursday 08:00 - 16:00, Friday 08:00 - 15:00

Sixth Form College Support Pay Scale P3 to P6 24,759 to 25,558 per annum

pro-rata 21,801 to 22,504 per annum

Closing Date for Applications: Thursday 1st January 2026 @ 9:00am

Interviews to be held: 16th January 2026

The opportunity

We are seeking to appoint enthusiastic and inspirational individuals to our strong and successful corporate services team. The College prides itself on having supportive, reflective, creative and ambitious staff who work to achieve the best outcomes for students. We treat our staff and students with respect, listen to both and involve all in our continuous improvement. Staff and student feedback are embedded in our systems.

The successful applicant should have a high level of organisational ability and communication skills and be capable of working both independently and as part of a team to support and advise our students and staff.

The person

We are looking to recruit the right person. Attitude, values and mindset are critical features of our staff. We want staff who bring their genuine self to everything they do and want to be involved in every aspect of college life.

The college

The college has approximately 1500 students and 150 staff and is growing yearly.



To provide a comprehensive and responsive administrative service to staff and students, in line with the College Services provision, supporting all aspects of college-related matters. This is a college services role but based in all Campuses with a specific focus at the Town Centre sites.

Accountability

In the first instance, the role holder will report to the College Services Leader. As this is a dual-role position, there may be occasions where the role holder is also required to report to the Curriculum Leader for Creative Arts.

The main duties and responsibilities attached to the post will be:-

Provide a warm, professional, and welcoming first point of contact for students, parents, staff, and visitors - both in person and via telephone - across the college estate. Deliver clear, accurate, and timely information to students and staff, ensuring effective communication and a positive experience for all. Support students in developing essential study and organisational skills, promoting independence and resilience. Maintain accurate and efficient student records across departments, ensuring confidentiality and integrity at all times. Respond promptly and appropriately to staff requests for home contact in line with the college's attendance and absence procedures. Provide informed and compassionate support with student bursary and finance queries, ensuring students receive timely guidance and intervention to access the resources they need to succeed. Assist with the day-to-day running of College Services, ensuring tasks are completed to deadline and in line with college procedures, demonstrating a proactive and student-focused approach. Provide general administrative support, including occasional reprographics, to ensure the smooth operation of college functions. Manage the internal and external post systems efficiently and reliably. Operate the college telephone switchboard, handling enquiries with professionalism and a positive attitude. To support and assist with college events, including open evenings, enrolment, information evenings and Parent Consultation Evenings. Act as the first point of contact for visitors to the W Block and Saints Site, providing a professional and welcoming reception, offering clear guidance to ensure they reach the appropriate person or location, and maintaining and updating the student and visitor access database to ensure accurate and secure records. Maintain appropriate levels of day to day supervision and student behaviour across the estate, challenging unacceptable behaviour as necessary. Work collaboratively with the Estates Team to support Health & Safety compliance, particularly within the Town Centre Campuses. To be an active member of the First Aid Team including an active member of the rota, undertaking a First Aid qualification to provide first response where necessary, in particular within the W Block and Saints sites. Support students in effectively using a range of technologies and industry-standard software across College Services and the Film, Media & Photography departments, promoting digital confidence and independent learning. Maintain and monitor college learning resources and technical equipment, including books, AV tools, cameras, and IT hardware, ensuring they are well-organised, functional, and readily available, liaising with the film, media and photography technician where necessary. Manage the booking, distribution, and tracking of digital equipment, working closely with the IT department to ensure timely maintenance and updates. Undertake ongoing training and development in IT systems and emerging technologies, staying up to date with software and equipment relevant to both administrative and creative functions. Assist with maintaining stock levels, ordering supplies, and ensuring a clean, safe, and efficient working environment.

Key Accountabilities:

Be a welcoming and genuine first point of contact for all stakeholders, ensuring every visitor to the Twon Campuses are supported with clarity, care, and professionalism. Communicate openly and honestly, offering clear, timely information to students, staff, and visitors, and responding to enquiries with empathy and accuracy. Support students to thrive through access to technology and resources, guiding them in the use of digital tools, media equipment, and creative software to build confidence and independence. Take ownership of equipment and resource management, ensuring all technical and learning materials are well-maintained, accessible, and ready for use. Deliver efficient, high-quality administrative services, including reprographics, post handling, ID badge issuing, and maintaining accurate records to support smooth daily operations. Monitor student absences and provide timely intervention, ensuring accurate records and proactive communication with staff and families to support student success. Champion a positive and supportive learning environment, encouraging students to develop essential study and organisational skills that build resilience and self-belief. Collaborate with colleagues with emotional intelligence, giving and receiving feedback constructively to drive continuous improvement and shared accountability. Embrace professional growth and innovation, staying current with evolving technologies and seeking creative solutions to enhance the student and staff experience.

Generic duties for all College Staff:

To support the college's mission, vision, values, attributes and strategic goals. To support the college's policies on diversity and inclusion. To ensure awareness and compliance with the College's Health & Safety Policies and practices. Promote and maintain a safe, supportive environment for all students, in line with the college's safeguarding policy, ensuring their wellbeing is prioritised at all times. Maintain confidentiality regarding sensitive or personal information in line with the colleges policies. Promote high expectations of students and outside the classroom. To embrace the College's commitment to people development by taking part in continuing professional development activities both internally and externally.
This job description outlines the key responsibilities of the role but is not exhaustive. The postholder may be required to undertake other reasonable duties, as directed by the Principal, in line with the nature of the role and following appropriate consultation.

Job Types: Full-time, Permanent

Pay: 21,801.00-22,504.00 per year

Work Location: In person