Job Description

TASKS:

The purpose of the role is to provide quotations for New Business and Renewals. The role requires dealing with clients in Branch, over the phone and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication & negotiation skills.You will need to have good judgement, be analytical, have great attention to detail, be flexible, self motivated, driven & deliver excellent customer service whilst always adhering to their individual underwriting authority limits and in accordance with the procedure manual.

REQUIREMENTS:

-Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for New Business Insurance Sales and Renewals.-Understand the processes and procedures required to provide quotations & put forward suitable products to meet the client demands and needs.-Ensure that all product information provided is clear, fair, and not misleading, allowing the customer to make an informed decision.-Calculate New Business premiums in accordance with the specific carrier?-Ensure that telephone calls are answered & dealt with promptly & efficiently.-Maintain thorough and accurate records of all customer interactions.-Identify complaints and refer to the necessary complaint handler.-Dealing with queries by email, telephone and in person ensuring that all SLAs are adhered to.-2 years minimum experience working within a broking or underwriting environment.

BENEFITS:

Permanent contract

TWS

The Wise Seeker Services