Job Description

Customer Account Executive

Monday - Friday 8am - 5pm

Office based

About Us

Growing is in our nature. Over 40 years ago, we started life as a small family farm with a handful of people and a modest range of crops. Today, we're a global farming and food business working thousands of acres and employing thousands of people around the world to grow, process, pack and market a range of fresh produce.


Supplying our premium produce to some of the UK's leading retailers and restaurants, we are very proud of what we do and how we do it. With our impressive green credentials, we truly are committed to sustainability, demonstrating continued investment in the latest technologies to help maintain our carbon neutral footprint.

The Role

A great opportunity for a Customer Account Executive to join our busy Commercial team.


Applications are invited from committed, reliable and proactive individuals, capable of operating efficiently in a fast paced, dynamic working environment. Reporting directly to the Commercial Manager, candidates will have strong communication and interpersonal skills, confident of liaising at all levels both internally and externally.


Providing full account administrative support to the Commercial Manager, the Executive will also be responsible for the accurate and timely data input onto internal and customer portals, with reporting duties and liaison for internal and external customer. Candidates will have a proactive approach, capable of prioritising workload and working effectively as part of a team.

Key Responsibilities

Support the Commercial Manager on general account administration using excel, internal portals and customer portals. Maintain and update internal systems and customer portals Assist with product set up process from start to finish supported by the wider business To assist the Commercial manager with customer growth projects Use retailer sales data to create insights and propose action to grow sales Work with Commercial Manager to arrange and host customer visits and meetings Regular store visits to review product ranges and observe shopper behaviour Liaising with Finance team to help resolve invoice and payment queries Support general admin within the team utilising Prophet and MS Office as necessary

Requirements

Required Knowledge, Skills & Experience

Ideally educated to A Level or equivalent level Previous FMCG or Food/Produce experience desirable Strong understanding of customer relationship management Ability to project/priority manage Analytical capability Commercial Awareness Strong interpersonal skills / relationship building both internal and external Excellent communication and presentation skills Proficient in the use of MS Office Applications Full UK driving Licence

Benefits

Why Work for Barfoots?

Investors In People Silver Award status. Company pension scheme 24/7 Online GP access Life Assurance Employee Assistance Program Benefits Platform Development opportunities Discounted leisure membership Discounted vegetable box scheme Cycle to work scheme Free onsite parking Approved training centre for Highfield qualifications * Committed to Sustainability