Job Description

Eley Insurance Services Limited based in Stanway, Colchester are currently recruiting for a Commercial / SME Account Handler to join their expanding team. You will be processing Commercial / SME Lines Insurance Policies and dealing with all enquiries relating to general administration, renewals, sales, mid-term adjustments & claims administration. We are seeking career driven individuals looking to join a young & expanding company.

Main duties:

Helping clients through the process of obtaining commercial / SME lines insurance i.e. property owners / real estate, construction / trade, commercial combined, shops & offices, motor fleet & haulage, motor trade, high / mid net worth etc. To carry out office administration and client service duties as required. Provide quotations to clients in writing, on the telephone, by email using the Company's computer systems. Resolve client problems and handle mid-term adjustments as required. Learn and understand the Transactor software and database in order to input data; produce renewal invitations and certificates of insurance. Learn and understand the Renewals process and be able to deputise for a Claims Administrator as necessary. Learn and progressively sell new products as required; cross sell additional insurance products to existing clients. To work within FCA rules and guidelines and follow the company's compliance procedures and weekly training schedules. Work towards meeting individual targets. Helping the team to meet the team targets.

Applicants:

Professional and Polite Telephone manner and excellent communication skills I.T Literate Excellent attention to detail Numeracy and communication skills essential Positive, keen and motivated individual Minimum 2 years previous experience in a similar role Acturis experience preferred however not essential
Please note that if you have not been contacted within 14 days your application for this position has been unsuccessful.

Job Type: Full-time

Pay: 30,000.00-60,000.00 per year

Benefits:

Company pension
Schedule:

8 hour shift Monday to Friday
Work Location: In person