Job Description

An opportunity to join our team has arrived.

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JCB is a truly world class, family owned business. We are proud of our achievements and recognise that future growth and success is shaped by the ambition of the JCB team. If you are looking for a career with a business where people really count, look no further than JCB.



JCB Insurance are recruiting for a Commercial Account Handler Owned by JCB Excavators, JCB Insurance is an independent General Insurance Broker focussed, as you might expect, on clients in the Construction Industry.



Based near JCB World Headquarters in Rocester, Staffordshire, JCB Insurance is a team of friendly insurance experts who work hard to provide their clients with insurance solutions tailored to their businesses at the right price. All backed up by exceptional customer service.

About the Role

The primary focus of the role is to provide a high level of service to the customers within our



Customer Service Team, meeting their everyday insurance needs and securing their business year on year.

Main Responsibilities of the Role

Day to day administration including:

Mid-Term Adjustments ie Additions, Deletions, Amendments Renewal Broking and Inviting Renewal Report Writing General Insurance Queries

About You

Ideally you will have at least 2 years' experience in Commercial Insurance, preferably with a Broker. Cert CII would be preferred although not essential. You will possess excellent interpersonal and broking skills and the ability to quickly build rapport with customers. You should have a passion for customer service and the ability to work both independently and as part of a Team. You will need a keen eye for accuracy and detail, even when under pressure. You should be skilled in MS Office applications (Word, Excel) Candidates should be able to demonstrate a high level of commitment, flexibility and enthusiasm and well as a sense of urgency and drive to achieve their personal objectives as well as the overall company's goals.

What's in it for you?

To say thank you for your hard work we will work with you to support your career development. We will also provide a competitive salary, flexible working hours, company pension scheme, medical insurance and dental care scheme, free parking and access to the company's healthy living centre. In addition to Bank Holidays there is 25 days annual holiday (plus 1 for every 5 years of service up to 30 days)

JCB: Building a Brighter Future

We value diversity and welcome applications from candidates from all backgrounds.





We're committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our recruitment team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.